FW 07.00.00/HAFM SW 08.06.00 McDATA Sphereon 4500 Fabric Switch Installation and Service Manual (620-000159-320, April 2005)

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McDATA Sphereon 4500 Fabric Switch Installation and Service Manual
17
The Ethernet adapter on the switch CTP card reset in response to an
error. The connection to the management server or customer-
supplied server terminated briefly, then recovered upon reset.
Perform the data collection procedure and return the CD to McDATA
for analysis. Exit MAP.
18
A protocol mismatch occurred because the SAN management
application and the switch firmware are not at compatible release
levels. Recommend to the customer that the downlevel version
(software or firmware) be upgraded.
Does the SAN management application require upgrade?
YES NO
↓ Go to step 20.
19
Upgrade the SAN management application. Refer to Install or
Upgrade Software on page 4-87.
Did the switch-to-server Ethernet connection recover?
NO YES
↓ The switch-to-server connection is restored and appears
operational. Exit MAP.
Contact the next level of support. Exit MAP.
20
A switch firmware upgrade is required. Refer to Manage Firmware
Versions on page 4-59. Perform the data collection procedure after
the upgrade.
Did the switch-to-server Ethernet connection recover?
NO YES
↓ The switch-to-server connection is restored and appears
operational. Exit MAP.
Contact the next level of support. Exit MAP.