FW 07.00.00/HAFM SW 08.06.00 McDATA Sphereon 4500 Fabric Switch Installation and Service Manual (620-000159-320, April 2005)

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McDATA Sphereon 4500 Fabric Switch Installation and Service Manual
6
The SAN management applications running on the management
server and client workstation are not at compatible release levels.
Recommend to the customer that the downlevel version be upgraded.
Does the customer want the SAN management application
upgraded?
YES NO
↓ Power off the client workstation. Exit MAP.
7
Upgrade the downlevel SAN management application. Refer to Install
or Upgrade Software on page 4-87.
Did the software upgrade solve the problem?
NO YES
↓ The management server or customer-supplied server
appears operational. Exit MAP.
Contact the next level of support. Exit MAP.
8
Did the Element Manager application display a window with the
message Element Manager error 5001 or Element Manager error
5002?
NO YES
↓ An Element Manager application error occurred. Click OK to
close the window and close the SAN management and
Element Manager applications. Go to step 3.
9
Did the Element Manager application display a window with the
message Send firmware failed?
YES NO
↓ Go to step 11.
10
An attempt to download a firmware version from the management
server or customer-supplied server hard drive to the switch failed.
Retry the operation. Refer to Manage Firmware Versions on
page 4-59.