FW 07.00.00/HAFM SW 08.06.00 McDATA Sphereon 4500 Fabric Switch Installation and Service Manual (620-000159-320, April 2005)

Diagnostics
3-41
8
POST/IPL diagnostics detected a firmware failure (as indicated by
event code 411) and performed an online dump. All Fibre Channel
ports reset after the failure and devices momentarily logout, login, and
resume operation.
Perform the data collection procedure and return the CD to McDATA
for analysis. Exit MAP.
MAP 0300: Server Application Problem Determination
This map describes isolation of management server or customer-
supplied server application problems, including those associated
with the Windows 2000 Professional operating system, SAN
management application (SANavigator 4.0 or EFCM 8.0), or
Sphereon 4500 Element Manager application.
1
Did the rack-mount management server or customer-supplied server
lock up or crash without displaying a warning or error message?
YES NO
↓ Go to step 4.
2
An application or operating system problem is indicated. Close the
SAN management application (at the browser-capable PC connected
through an Ethernet LAN segment to the management server).
a. At the management server’s Windows 2000 desktop, click the
Send Ctrl-Alt-Del button at the top of the window. The Windows
Security dialog box displays (Figure 3-14).
NOTE: Do not simultaneously press the Ctrl, Alt, and Delete keys. This
action controls the browser-capable PC, not the rack-mount server.