FW 07.00.00/HAFM SW 08.06.00 McDATA Sphereon 4500 Fabric Switch Installation and Service Manual (620-000159-320, April 2005)

Diagnostics
3-35
16
Both power supplies failed and must be removed and replaced. Refer
to RRP 2: Redundant Power Supply on page 5-6.
• Perform the data collection procedure as part of FRU removal
and replacement.
• Connect the switch to facility AC power after both power supplies
are replaced.
Did dual power supply replacement solve the problem?
NO YES
↓ The switch appears operational. Exit MAP.
A dual power supply failure is not confirmed. Replace both original
power supplies to avoid the cost of expending replacement FRUs.
Continue to the next step.
17
One or both power supplies appear operational, but the CTP card is
not receiving DC power. The in-card circuit breaker may have tripped
due to a power surge, or the CTP card failed.
Disconnect both power cords, then reconnect the power cords
(power cycle the switch) to reset the CTP card.
Did power cycling the switch solve the problem?
NO YES
↓ The switch appears operational. Exit MAP.
Analysis for a CTP card failure is not described in this MAP. Go to
MAP 0000: Start MAP on page 3-6. Exit MAP.
18
Is fault isolation being performed at the SANpilot interface?
YES NO
↓ Fault isolation is being performed at the management server
or customer-supplied server. Go to step 23.
19
Does the SANpilot interface appear operational?
NO YES
↓ Go to step 22.