FW 07.00.00/HAFM SW 08.06.00 McDATA Sphereon 4500 Fabric Switch Installation and Service Manual (620-000159-320, April 2005)

Diagnostics
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Obtain event codes from the Sphereon 4500 Event Log.
NOTE: If multiple event codes are found, note all codes and associated
severity levels. Record the date, time, and listed sequence, and determine if
the codes are related to the reported problem. Begin fault isolation with the
most recent event code with the highest severity level. Other codes may
accompany this event code, or may indicate a normal indication after a
problem is recovered.
a. At the Hardware View, click Logs and select Event Log. The
Event Log displays (Figure 3-13).
Figure 3-13 Event Log
b. Record the event code, date, time, and severity
(Informational, Minor, Major, Severe, or Fatal).
c. Record all event codes that may relate to the reported problem.
Were one or more event codes found?
NO YES
↓ Go to Table 3-3 on page 3-3 to interpret event codes.
Exit MAP.
Return to step 1 and perform fault isolation again. If this is the
second time at this step, contact the next level of support. Exit MAP.