FW 07.00.00/HAFM SW 08.06.00 McDATA Sphereon 4500 Fabric Switch Installation and Service Manual (620-000159-320, April 2005)

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McDATA Sphereon 4500 Fabric Switch Installation and Service Manual
c. Record the event code, date, time, and severity
(Informational, Minor, Major, or Severe).
d. Record all event codes that may relate to the reported problem.
Were one or more event codes found?
NO YES
↓ Go to Table 3-3 on page 3-3 to interpret event codes.
Exit MAP.
Return to step 1 and perform fault isolation again. If this is the
second time at this step, contact the next level of support. Exit MAP.
19
Are you at the management server or customer-supplied server
running the EFCM Lite application?
YES NO
↓ Go to step 39.
20
Did the management server or customer-supplied server lock up or
crash and:
• Display an application warning or error message, or
• Not display an application warning or error message, or
• Display a Dr. Watson for Windows 2000 dialog box?
NO YES
↓ A management server or customer-supplied server
application problem is indicated. Event codes are not
recorded. Go to MAP 0300: Server Application Problem
Determination on page 3-41. Exit MAP.
21
Did the management server or customer-supplied server crash and
display a blue screen with the system dump file in hexadecimal format
(blue screen of death)?
NO YES
↓ A management server or customer-supplied server
application problem is indicated. Event codes are not
recorded. Go to MAP 0300: Server Application Problem
Determination on page 3-41. Exit MAP.