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FW 07.00.00/HAFM SW 08.06.00 McDATA Sphereon 4500 Fabric Switch Installation and Service Manual (620-000159-320, April 2005)

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McDATA Sphereon 4500 Fabric Switch Installation and Service Manual
MAP 0000: Start MAP
This MAP describes initial fault isolation for the Sphereon 4500. Fault
isolation begins at the Internet-connected PC accessing the SANpilot
interface, rack-mount management server, customer-supplied server
running the Enterprise Fabric Connectivity Manager (EFCM) Lite
application, failed switch, or switch-attached host.
1
Prior to fault isolation, acquire the following from the customer:
• A system configuration drawing or planning worksheet that
includes the customer-supplied server (accessing the SANpilot
interface or running the EFCM Lite application), management
server, switch, other McDATA products, and device connections.
• The location of the management server or customer-supplied
server and all switches.
• The internet protocol (IP) address, gateway address, and subnet
mask for the switch reporting the problem.
• If performing fault isolation using a customer-supplied server
accessing the SANpilot interface, the administrator user name
and password. Both are case sensitive and required when
prompted at the Username and Password Required dialog box.
• If performing fault isolation using a customer-supplied server
running the EFCM Lite application:
— The operating system user name and password, required
when prompted during any MAP or repair procedure that
directs the server to be rebooted.
— The user name, maintenance password, and server name.
All are case sensitive and required when prompted at the
EFCM Log In dialog box.
• If performing fault isolation using the management server:
— The Windows 2000 user name and password, required
when prompted during any MAP or repair procedure that
directs the management server to be rebooted.
— The user ID and maintenance password. Both are case
sensitive and required when prompted at the SANavigator
Log In or EFCM Log In dialog box.
Continue to the next step.