Installation Guide hp StorageWorks HA-Fabric Manager Server Product Version: FW V05.01.00-24/HAFM SW V07.02.00-09 First Edition (August 2003) Part Number: AA-RU5FA-TE/958-000324-000 This document provides instructions to perform initial setup and configuration of the HP-supplied one rack unit high (1U) server.
© Copyright 2003 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
contents Contents About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Configure Private LAN Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configure Private LAN Addresses Using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . Manually Configure Private LAN Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configure HAFM Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access the HAFM Server Desktop . . . . . . . . . . . . . . . . . . . .
Contents Rack Mount the HAFM Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attach Front and Rear Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Figures 1 HAFM server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 HAFM server front panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1U HAFM server connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 LCD panel (LAN 2 DNS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD panel (save change) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VNC Authentication screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 InCD wizard (first window) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 InCD icon (formatted CD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Backup and Restore dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 TightVNC network error message . . . . . . . . . . . . . . . . . . . . .
about this guide About this Guide This installation guide provides information to help you: ■ Set up and connect theAbout one this rack unit (1U) high rack-mount HA-Fabric Guide Manager (HAFM) server. ■ Configure HAFM server features. ■ Back up and restore the HAFM server. ■ Install the HAFM server and its slide-out shelf into a supported equipment cabinet. ■ Install or upgrade HAFM software. ■ Troubleshoot and resolve HAFM server and application problems.
About this Guide Overview This section covers the following topics: ■ Intended Audience ■ Related Documentation Intended Audience This book is intended for use by administrators and technicians who are experienced with the following: ■ Fibre Channel technology. ■ StorageWorks Fibre Channel switches by Hewlett-Packard. Related Documentation For a list of corresponding documentation, see the Related Documents section of the Release Notes that came with this product.
About this Guide Conventions Conventions consist of the following: ■ Document Conventions ■ Text Symbols ■ Equipment Symbols Document Conventions The document conventions included in Table 1 apply in most cases.
About this Guide Text Symbols The following symbols may be found in the text of this guide. They have the following meanings: WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or death. Caution: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or data. Note: Text set off in this manner presents commentary, sidelights, or interesting points of information.
About this Guide Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. Contact with this surface could result in injury. WARNING: To reduce the risk of personal injury from a hot component, allow the surface to cool before touching. Power supplies or systems marked with these symbols indicate the presence of multiple sources of power.
About this Guide Rack Stability Rack stability protects personnel and equipment. WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: ■ The leveling jacks are extended to the floor. ■ The full weight of the rack rests on the leveling jacks. ■ In single rack installations, the stabilizing feet are attached to the rack. ■ In multiple rack installations, the racks are coupled. ■ Only one rack component is extended at any time.
About this Guide Getting Help If you still have a question after reading this guide, contact an HP authorized service provider or access our website: http://www.hp.com. HP Technical Support Telephone numbers for worldwide technical support are listed on the following HP website: http://www.hp.com/support/. From this website, select the country of origin. Note: For continuous quality improvement, calls may be recorded or monitored.
About this Guide 16 HA-Fabric Manager Server Installation Guide
Initial Setup 1 HAFM Server Description The HAFM server (Figure 1) is a one rack unit (1U) high rack-mount device with the High Availability Fabric Manager (HAFM) application installed. HAFM provides a graphical user interface (GUI) for operating and managing the Directors and Edge Switches. Figure 1: HAFM server The HAFM server also includes a TightVNC Viewer version 1.2.
Initial Setup Kit Contents The 1U high rack-mount HAFM server kit includes: 18 ■ HAFM server ■ Universal rack-mount kit ■ Ten (10) square alignment washers (required for rack-mounting in HP 9000, 10000 and 11000 series racks) ■ HAFM application CD-ROM ■ HAFM boot/restore CD-ROM ■ Norton AntiVirusTM CD-ROM ■ HAFM software license certificate ■ CD-RW (blank) ■ HAFM Release Notes ■ 10-ft.
Initial Setup Front Panel Features Figure 2 shows the HAFM server front panel indicators and controls.
Initial Setup Factory Defaults Table 2 lists factory-set defaults for the 1U high rack-mount HAFM server. Table 2: Factory-Set Defaults (HAFM Server) Item Liquid crystal display (LCD) front panel password 9999 Windows 2000 operating system user name (case sensitive) Administrator Windows 2000 operating system password (case sensitive) password HAFM application user name (case sensitive) Administrator HAFM application password (case sensitive) password LAN 1 (public interface) IP address 192.
Initial Setup Verify Installation Requirements Verify the following requirements are met prior to HAFM server installation. Ensure that: ■ HP recommends that a site plan is prepared, configuration planning tasks are completed, planning considerations are evaluated, and related planning checklists are completed. ■ Fabric and device connectivity are evaluated, and the related planning worksheet is complete. Refer to the HP StorageWorks SAN High Availability Planning Guide.
Initial Setup Connect the HAFM Server You can connect the HAFM server to the single customer-supplied corporate Ethernet LAN, with or without an HP-supplied Ethernet hub. This allows remote sessions to the HAFM server from anywhere on the corporate LAN, provides access to manage the Directors and Edge Switches on this LAN, and allows access to applications such as HP OpenView Storage Area Manager.
Initial Setup 2. If required, connect the HAFM server to the customer-supplied Ethernet LAN segment or HP-supplied Ethernet hub (private LAN interface). To connect the HAFM server: a. As shown in Figure 3, connect one end of the Ethernet patch cable (supplied with the HAFM server) to the right RJ-45 adapter (LAN 2) at the rear of the server. b.
Initial Setup Power On the HAFM Server To power on the HAFM server: 1. As shown in Figure 3, connect the AC power cord to the server and to a facility power source or rack power strip that provides single-phase, 90 to 264 VAC current. When the power cord is connected, the HAFM server powers on and performs power-on self-tests (POSTs). During POSTs: ■ The green liquid crystal display (LCD) panel illuminates.
Configuration 2 This chapter describes how to configure the HAFM server, and includes the following topics: ■ Configure HAFM Server Password and Network Addresses on page 26 ■ Configure HAFM Server Information on page 38 ■ Configure Windows 2000 Users on page 48 ■ Set HAFM Server Date and Time on page 55 ■ Configure and Enable Event Notification Features on page 57 ■ Test Remote Notification on page 72 ■ Assign User Names and Passwords on page 73 ■ Record or Verify HAFM Server Restore Infor
Configuration Configure HAFM Server Password and Network Addresses Verify the type of LAN installation with the customer’s network administrator. If the HAFM server or equipment cabinet is installed on a dedicated LAN, network information does not require change. Change the default password for the server’s LCD panel (if required by the customer), then go to “Configure HAFM Server Information” on page 38.
Configuration 3. Press the button several times until the Change Password? option displays at the LCD panel, then press ENTER. The following message displays (Figure 6): New Password: 0**** Figure 6: LCD panel (new password) 4. Use the arrow keys as described in step 2 to input a new 4-digit numeric password, then press ENTER. The following message displays (Figure 7): Save Change? Yes, Save !! Figure 7: LCD panel (save change) 5. Press ENTER.
Configuration Configure Public LAN Addresses Note: Before starting this procedure, ensure that the LAN 1 interface is physically connected to the LAN. An LCD display of 0.0.0.0 indicates a physical LAN connection is not present. You can configure the public LAN connection (LAN 1) using one of the following methods: ■ Use Dynamic Host Control Protocol (DHCP) to assign the HAFM server IP address, subnet mask, and default gateway IP address.
Configuration 4. Use the up and down arrow keys as described in step 2 and select YES to use DHCP and press ENTER. The following message displays (Figure 10): Auto Get DNS? NO! Figure 10: LCD panel (auto get DNS) 5. Do one of the following: ■ Use the up and down arrow keys as described in step 2 to select YES and press ENTER. The DNS address is auto-detected and recorded. Proceed to step 7. ■ Select NO by pressing ENTER. The following message displays (Figure 11): Input DNS: 000.000.000.
Configuration Manually Configure Public LAN Addresses To manually configure TCP/IP network information for the public LAN connection (LAN 1): 1. At the HAFM server’s LCD panel, press ENTER. The Welcome!! or operational information message changes to the following (Figure 13): Input Password: 0**** Figure 13: LCD panel (password entry) 2.
Configuration 6. Press ENTER. The LAN 1 IP address changes and the following message displays (Figure 17) with the default subnet mask of 255.0.0.0. Input Netmask: 255.000.000.000 Figure 17: LCD panel (LAN 1 subnet mask) 7. Use the arrow keys as described in step 2 to input a new subnet mask, then press ENTER. The following message displays (Figure 18): Save Change? Yes, Save !! Figure 18: LCD panel (save change) 8. Press ENTER.
Configuration 11. Use the arrow keys as described in step 2 to input the DNS server IP address, then press ENTER. The following message displays (Figure 22): Save Change? Yes, Save !! Figure 22: LCD panel (save change) 12. Press ENTER. A Wait a moment! message displays at the LCD panel. 13. Press the up and down arrow keys until Return? is displayed and press ENTER. The LCD panel returns to scrolling mode, which continually displays HAFM server operational information. 14.
Configuration Configure Private LAN Addresses Note: Before starting this procedure, ensure that the LAN 2 interface is physically connected to the LAN. An LCD display of 0.0.0.0 indicates a physical LAN connection is not present. You can configure the private LAN connection (LAN 2) using one of the following methods: ■ Use Dynamic Host Control Protocol (DHCP) to assign the HAFM server IP address, subnet mask, and default gateway IP address.
Configuration 4. Use the up and down arrow keys as described in step 2 and select YES to use DHCP and press ENTER. The following message displays (Figure 25): Auto Get DNS? NO! Figure 25: LCD panel (auto get DNS) 5. Do one of the following: ■ Use the up and down arrow keys as described in step 2 to select YES and press ENTER. The DNS address is auto-detected and recorded. Proceed to step 7. ■ Select NO by pressing ENTER. The following message displays (Figure 26): Input DNS: 000.000.000.
Configuration Manually Configure Private LAN Addresses To manually configure TCP/IP network information for the private LAN connection (LAN 2): 1. At the HAFM server’s LCD panel, press ENTER. The Welcome!! or operational information message changes to the following (Figure 28): Input Password: 0**** Figure 28: LCD panel (password entry) 2.
Configuration 6. Press ENTER. The LAN 2 IP address changes and the following message displays (Figure 32) with the default subnet mask of 255.0.0.0. Input Netmask: 255.000.000.000 Figure 32: LCD panel (LAN 2 subnet mask) 7. Use the arrow keys as described in step 2 to input a new subnet mask, then press ENTER. The following message displays (Figure 33): Save Change? Yes, Save !! Figure 33: LCD panel (save change) 8. Press ENTER.
Configuration 11. Use the arrow keys as described in step 2 to input the DNS server IP address, then press ENTER. The following message displays (Figure 37): Save Change? Yes, Save !! Figure 37: LCD panel (save change) 12. Press ENTER. A Wait a moment! message displays at the LCD panel. 13. Press the up and down arrow keys until Return? is displayed and press ENTER. The LCD panel returns to scrolling mode, which continually displays HAFM server operational information. 14.
Configuration Configure HAFM Server Information Configure the computer name and workgroup name for the HAFM server. Configure these parameters from the server’s Windows 2000 operating system, using a LAN-attached PC with standard web browser. If required, change the HAFM server’s gateway addresses and domain name system (DNS) server IP addresses to conform to the customer’s LAN addressing scheme. The gateway addresses are the addresses of the local router for the corporate intranet.
Configuration Note: The default TightVNC viewer password is password. Figure 39: Welcome to Windows dialog box 4. Click the Send Ctrl-Alt-Del button at the top of the window to log on to the HAFM server desktop. The Log On to Windows dialog box displays (Figure 40). Note: Do not simultaneously press the Ctrl, Alt, and Delete keys. This action logs the user on to the browser-capable PC, not the rack-mount HAFM server.
Configuration 5. Type the default Windows 2000 user name and password and click OK. The HAFM server’s Windows 2000 desktop opens and the HAFM Login dialog box displays (Figure 41). Note: The default Windows 2000 user name is Administrator and the default password is password. The user name and password are case-sensitive.
Configuration Install Anti-Virus Software A Norton AntiVirus software CD-ROM is included in the HAFM server kit contents to provide virus protection for the HAFM server. To install the anti-virus software: 1. At the front of the HAFM server, press the left edge (PUSH label) of the LCD panel to disengage the panel and expose the CD-RW drive. 2. Insert Norton AntiVirus software CD-ROM into the CD-RW drive and close the LCD panel. 3.
Configuration Configure HAFM Server Names To configure the HAFM server name and workgroup name: 1. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then choose Settings, then Control Panel. The Control Panel window displays (Figure 42). Figure 42: Control Panel window 2. Double-click the System icon. The System Properties dialog box displays with the General tab selected as the default. 3. Click the Network Identification tab.
Configuration Figure 43: System Properties dialog box (Network Identification tab) 4. Click Properties. The Identification Changes dialog box displays (Figure 44).
Configuration 5. If required, change the name from the default of HAFMSERVER to another name in the Computer Name field. 6. If required, change the name in the Workgroup field to WORKGROUP (or another name). 7. Click OK. The dialog box closes. 8. Record the computer and workgroup names for reference if the HAFM server hard drive fails and must be restored. 9. At the System Properties dialog box, click OK to close the dialog box and return to the Control Panel window. 10.
Configuration Figure 45: Network and Dial-up Connections window 3. To configure addresses for the public LAN connection (LAN 1), double-click the Local Area Connection icon. The Local Area Connection 1 Status dialog box displays (Figure 46). Figure 46: Local Area Connection Status dialog box 4. Click Properties. The Local Area Connection Properties dialog box displays (Figure 47).
Configuration Figure 47: Local Area Connection 1 Properties dialog box 5. Double-click the Internet Protocol (TCP/IP) entry. The Internet Protocol (TCP/IP) Properties dialog box displays (Figure 48).
Configuration 6. The Use the following IP address radio button is enabled and the IP address and Subnet mask fields display network information configured while performing “Configure HAFM Server Password and Network Addresses” on page 26. 7. At the Default gateway field, enter the gateway address obtained from the customer’s network administrator. 8. Click (enable) the Use the following DNS server addresses radio button.
Configuration Configure Windows 2000 Users Configure password access for all authorized Windows 2000 users of the HAFM server. It is also recommended to change the default administrator password. To configure users: 1. At the Windows 2000 desktop, click Start at the left side of the task bar, then choose Settings, then Control Panel. The Control Panel window displays (Figure 42 on page 42). 2. Double-click the Users and Passwords icon. The Users and Passwords dialog box displays (Figure 49).
Configuration Change Default Administrator Password To change the administrator password from the default (password) to a customer-specified password: 1. Click the Send Ctrl-Alt-Del button at the top of the window surrounding the Users and Passwords dialog box. The Windows Security dialog box displays (Figure 50). Note: Do not simultaneously press the Ctrl, Alt, and Delete keys. This action controls the browser-capable PC, not the rack-mount HAFM server. Figure 50: Windows Security dialog box 2.
Configuration Figure 51: Change Password dialog box 3. At the Old Password field, type the old password. At the New Password and Confirm New Password fields, type the new password. Note: The New Password and Confirm New Password fields are case-sensitive. 4. Click OK. A confirmation message displays. 5. Click OK. 6. Click Cancel at the Windows Security dialog box to return to the Users and Passwords dialog box.
Configuration Add a New User To set up a new Windows 2000 user: 1. At the Users and Passwords dialog box, click Add. The first window of the Add New User wizard displays (Figure 52). Figure 52: Add New User wizard (first window) 2. Type the appropriate new user information in the User name, Full name, and Description fields, then click Next. The second window of the Add New User wizard displays (Figure 53).
Configuration 3. Type the new user’s password in the Password and Confirm password fields, then click Next. The third window of the Add New User wizard displays (Figure 54). Figure 54: Add New User wizard (third window) 4. Based on the level of access to be granted, click the Standard user, Restricted user, or Other radio button. If the Other radio button is selected, choose the type of access from the adjacent list box. 5. Click Finish. The new user information is added and the wizard closes.
Configuration Change User Properties To change an existing user’s properties: 1. At the Users and Passwords dialog box, highlight the user (srvacc, for example) at the Users for this computer field and click Properties. The HAFMSERVER\srvacc Properties dialog box displays with the General tab selected (Figure 55). Figure 55: HAFMSERVER\srvacc Properties dialog box (General tab) 2.
Configuration Figure 56: HAFMSERVER\srvacc Properties dialog box (Group Membership tab) 3. Based on the level of access to be changed, click the Standard user, Restricted user, or Other radio button. If the Other radio button is selected, choose the type of access from the adjacent list box. 4. Click OK. The new user information is added and the HAFMSERVER\srvacc Properties dialog box closes. Record the user information for reference if the HAFM server hard drive fails and must be restored. 5.
Configuration Set HAFM Server Date and Time The HAFM’s audit and event logs are time-stamped with the date and time from the HAFM server. The switch’s system clock is synchronized with date and time of the HAFM server by default. To set the date and time on the HAFM server: 1. At the Windows 2000 desktop, click Start at the left side of the task bar, then choose Settings, then Control Panel. The Control Panel window displays (Figure 42 on page 42). 2. Double-click the Date/Time icon.
Configuration Figure 58: Date/Time Properties dialog box (Time Zone tab) 4. To change the time zone: a. Choose the appropriate time zone from the drop-down list at the top of the dialog box. b. If instructed by the customer’s system administrator, click the Automatically adjust clock for daylight saving changes check box. c. Click Apply. Record time zone and daylight savings information for reference if the HAFM server hard drive fails and must be restored. 5. Click the Date & Time tab.
Configuration Configure and Enable Event Notification Features The HAFM server provides the following event notification features: ■ Call-home via dial-out - This feature provides automatic dial-out through the modem to a service support facility to report Director or Edge Switch problems. This functionality is provided in the shipped software.
Configuration Configure the Call-Home via Dial-Out Feature The HAFM server has a call-home feature that provides automatic dial-out through the modem to a service support facility to report Director, Edge Switch, or HAFM server problems. The problem is logged into the support facility's tracking system for resolution. Obtain Required Information You must contact the nearest HP technical support location to obtain some required information prior to beginning this procedure.
Configuration Configure Call Home To configure the call-home feature: 1. There are two jacks on the HAFM server’s internal modem: one for the call-home connection (LINE), and the other for a telephone (PHONE). Ensure a telephone cable is routed and connected to the LINE jack at the rear of the HAFM server (connected while performing “Connect the HAFM Server” on page 22). 2. At the Windows 2000 desktop, double-click the Call-Home Setup icon. The Network and Dial-up Connections - CallHome.
Configuration 4. Verify that the default Area Code, Phone Number and Country/region code reflect the information obtained in “Obtain Required Information” on page 58. If the phone number is different, enter the correct phone number. 5. Click Rules. The Phone and Modem Options dialog box displays, as shown in Figure 61. Figure 61: Phone and Modem Options dialog box 6. Select New Location and click Edit.
Configuration The Edit Location dialog box displays, as shown in Figure 62. Figure 62: Edit Location dialog box Complete the following steps: a. Enter a Location name and select the Country/region. b. Enter the Area Code and any outside line access information required by your facility. c. Click OK. The Phone and Modem Options dialog box is still displayed, as shown in Figure 61. d. Click OK. The Primary Support Center dialog box is still displayed, as shown in Figure 60. e. Click OK.
Configuration The Connect Primary Support Center dialog box displays, as shown in Figure 63. Figure 63: Connect Primary Support Center dialog box Complete the following steps: a. Enter the User name and Password obtained in “Obtain Required Information” on page 58. b. Select the Save password option. c. Verify that the phone number in the Dial box is the call-home phone number provided in “Obtain Required Information” on page 58. Note: The phone number listed in Figure 63 is only an example.
Configuration f. Cancel the call by clicking Cancel. This stores the user name and password information for future call-home events. The Network and Dial-Up Connections dialog box displays, as shown in Figure 59. g. Click Dial and verify the user name is correct. Note: The password may appear to have a different number of characters than the actual password. This is correct. h. Click Cancel. The Network and Dial-Up Connections dialog box displays, as shown in Figure 59.
Configuration Figure 64: HAFM main window 2. Select Maintenance > Configure Call Home Event Notification. The HAFM: Configure Call Home Event Notification dialog box displays, as shown in Figure 65. Figure 65: HAFM: Configure Call Home Event Notification dialog box 3. Place a check mark in the Enable Call Home Event Notification option. This enables the call-home function for the HAFM server, as well as for all Directors and Edge Switches that have also been enabled for call-home notification.
Configuration Configure Identification Information for Directors and Edge Switches This procedure describes how to configure identification information for each Director and Edge Switch that is managed by the HAFM server. Repeat this procedure for each Director or Edge Switch you want to configure for call-home event notification. Note: In order for Directors and Edge Switches to be managed by the HAFM server, you must first add them using the HAFM application.
Configuration 3. Replace the default text with the following entries: ■ Name - Enter a name for this Director or Edge Switch as appropriate for your SAN. Click Set Name As Nickname, which will display a check mark in the box. This will be the name that will be displayed with the icon for this Director or Edge Switch in the HAFM Product View and Fabric View displays. ■ Description - Enter the address of your installation.
Configuration Configure Proactive Services Call Home via LAN Feature The HAFM server call-home via LAN feature provides automatic event notification to a support center for reporting Director or Edge Switch problems. In order to report events, this feature requires the HAFM server to have a valid LAN connection to a SANWorks Management Appliance or other server running the HP Proactive Services software. Note: To order Proactive Services software, contact your HP customer service representative.
Configuration You should only need to enter an IP address for CSGIpAddress, unless default values were changed on the HP Services Gateway. b. CSGPort—The port that data is sent to on the HP Services Gateway. By default, the value is set at 2069. c. CSGExePath—The executable path that is configured in conjunction with CSGIpAddress and CSGPort. By default, the path is set to /ms/eventAsync. 4. If you have changed the contents of the rns.properties file, reboot the HAFM server.
Configuration To enable the call-home feature on individual Directors and Edge Switches, perform the following for each Director and Edge Switch: 1. From the HAFM main window, double-click on the icon for the device. The Hardware View for the device is displayed. 2. On the menu bar, select Maintenance > Enable Call Home Notification. 3. Place a check mark in the Enable Call Home Event Notification option. 4. See “Test Remote Notification” on page 72 for instructions on testing the call-home feature.
Configuration Configure E-Mail Event Notification for the HAFM Server To configure e-mail event notification for the HAFM server: 1. From the HAFM main window, as shown in Figure 64, select Maintenance > Configure E-Mail. The Enable E-Mail Event Notification dialog box displays, as shown in Figure 67. Figure 67: Enable E-Mail Event Notification dialog box 2. To enable or disable e-mail event notification, select the Enable E-Mail Event Notification check box. 3.
Configuration Enable E-Mail Event Notification You must enable the e-mail event notification option for each Director or Edge Switch in order for events from that product to generate an e-mail notification. The default state is disabled. To enable e-mail event notification for a Director or Edge Switch: 1. From the HAFM main window, double-click on the icon for the device. The Hardware View for the device is displayed. 2.
Configuration Test Remote Notification If e-mail event notification or one of the call-home notification features are enabled, set up the HAFM application to test these remote notification features. Because the features are configured at the HAFM application, call-home and e-mail event notification are enabled for multiple Directors and Edge Switches.
Configuration 4. Click Send Test. Call-home and e-mail test messages are transmitted (depending on the features you chose to test) and an Information dialog box displays. 5. Click OK. 6. Depending on the features you are testing, verify that the test was successful: — Call-home–Confirm with the HP technical support representative assisting you with configuration of the call-home feature that the call-home test was successful.
Configuration 2. Click Login. The HAFM application opens and the Products View displays (Figure 69).
Configuration 3. Choose Users from the Configure menu. The Configure Users dialog box displays (Figure 70). Figure 70: Configure Users dialog box 4. Click New. The New User dialog box displays (Figure 71). Figure 71: New User dialog box 5. Enter information in fields as directed by the customer: ■ User name–click in this field and type a new user name up to 16 alphanumeric characters in length. Control characters and spaces are not valid. The user name is case-sensitive.
Configuration ■ Confirm Password–to confirm the password is entered correctly, click in this field and enter the password exactly as in the Password field. If an incorrect keystroke is entered, use the Backspace key to delete individual letters or select the entire entry and use the Delete key. ■ Description–this information is optional. Type a user description, such as location, department, function, or other information. Enter a description of 64 characters or less.
Configuration Record or Verify HAFM Server Restore Information Windows 2000 operating system configuration information must be recorded to restore the HAFM server in case of hard drive failure. Refer to “Restore the HAFM Server” on page 84. Record or verify the following HAFM server configuration information: 1. Verify network configuration information is recorded.
Configuration 3. Verify date and time information is recorded. The information was recorded while performing “Set HAFM Server Date and Time” on page 55. a. Verify the time zone is recorded. b. Verify if the HAFM server is set to automatically adjust the clock for daylight savings time changes. 4. Record the Product ID number as follows: a. At the Windows 2000 desktop, click Start at the left side of the task bar, then choose Settings, then Control Panel. The Control Panel window displays. b.
Backup and Restore 3 Backup of critical HAFM configuration data (contained in the HafmData directory) is provided by the HAFM server. The server is configured to automatically mirror the contents of the directory to the CD-RW drive any time directory contents change or the server is rebooted. The directory contains all HAFM configuration data, and is used to restore the HAFM server operating environment in case of hard drive failure.
Backup and Restore Back Up the HAFM Server The server does not back up Windows 2000 operating system data, such as user names, passwords, date and time, and TCP/IP network information. This information was recorded while performing installation tasks, and verified while performing “Record or Verify HAFM Server Restore Information” on page 77. To back up HAFM server configuration data and create a base HAFM Restore CD: 1. Insert a blank re-writable CD into the CD-RW drive and format the CD: a.
Backup and Restore Figure 75: InCD icon (formatted CD) 2. Back up the switch configuration file to the HAFM server. a. Select Backup and Restore Configuration from the Maintenance menu on the menu bar to display the Backup and Restore Configuration dialog box. Figure 76: Backup and Restore dialog box The Backup and Restore dialog box consists of a short description of the features performed when you select Backup or Restore.
Backup and Restore 3. If the Hardware View is open, close the view and return to the Products View by clicking close (X) at the upper right corner of the window. 4. Close the HAFM application by selecting Exit from the Product menu. 5. Reboot the HAFM server to cause HafmData directory contents to be written to the blank CD: a. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down. The Shut Down Windows dialog box displays. b.
Backup and Restore f. Type the Windows 2000 user name and password and click OK. The HAFM server’s Windows 2000 desktop opens and the HAFM Login dialog box displays. Note: The default Windows 2000 user name is Administrator and the default password is password. The user name and password are case-sensitive. g. Type the HAFM user name and password and select an HAFM server from the HAFM Server drop-down list. Note: The default HAFM user name is Administrator and the default password is password.
Backup and Restore Restore the HAFM Server The procedure in this appendix provides information to restore the 1U rack-mount HAFM server after a failure of the server hard drive. The procedure includes restoration of the: ■ Windows 2000 Professional operating system. ■ Windows 2000 configuration information. ■ HAFM application and Product Manager information for managed Directors and Edge Switches. ■ HAFM data directory.
Backup and Restore ■ Windows 2000 configuration information – Windows 2000 network addresses, date and time information, user information, and the product identification are recorded during installation of the HAFM server. Refer to “Record or Verify HAFM Server Restore Information” on page 77 for information. Procedure To restore the rack-mount HAFM server: 1. At the front of the HAFM server, press the left edge (PUSH label) of the LCD panel to disengage the panel and expose the CD-RW drive. 2.
Backup and Restore 8. Configure Windows 2000 configuration information: ■ Configure the computer name and workgroup name for the HAFM server. If required, change the server’s gateway addresses and DNS server IP addresses to conform to the customer’s LAN addressing scheme. Refer to “Configure HAFM Server Information” on page 38 for instructions. ■ Change the default Windows 2000 administrator password and configure password access for authorized users.
Backup and Restore b. Select the Restart option from the list box and click OK. The HAFM server powers down and restarts. During the reboot process the LAN connection between the HAFM server and browser-capable PC drops momentarily, and the TightVNC viewer displays a network error. c. After the HAFM server reboots, click Login again. The VNC Authentication screen displays. d. Type the password and click OK. The Welcome to Windows dialog box displays. Note: The default TightVNC viewer password is password.
Backup and Restore 88 HA-Fabric Manager Server Installation Guide
Rack Mount Instructions 4 The one unit high (1U) HAFM server can be installed in a customer-supplied cabinet as long as the following requirements are met: ■ The mounting standard-to-mounting standard cabinet depth must be from 18 inches to 32 inches to accommodate the rack mount kit. The HP rack mount kit must be used to install the server. ■ It is the customer's responsibility to accurately calculate power requirements for the server and switches installed in the cabinet.
Rack Mount Instructions Tools Required Tools required to install the server and associated hardware include a: ■ #2 Phillips screwdriver. ■ 5/16 open-end wrench. ■ Tape measure. Kit Contents The 1U server rack-mount kit contains: ■ These installation instructions. ■ One slide assembly and one hardware kit, containing: — Two (2) front brackets that attach to the cabinet (20 inches). — Two (2) rear brackets (long) that attach to the cabinet (15.25 inches).
Rack Mount Instructions Figure 78 illustrates the front and rear brackets, slide rails, and bar nuts. Figure 78: Mounting brackets, slide rails, and bar nuts Figure 79 illustrates the mounting screws.
Rack Mount Instructions Rack Mount the HAFM Server This section describes procedures to: ■ Assemble and attach the front and rear brackets to the equipment cabinet. ■ Attach the left and right slide rails to the server. ■ Install the server in the equipment cabinet. Attach Front and Rear Brackets To assemble the front and rear brackets and attach the assemblies to the equipment cabinet: 1. Consult with the customer and determine the cabinet installation position for the server. The server is 1.
Rack Mount Instructions Figure 80: Three-hole bar nut alignment Note: Figure 80 depicts the right-side rails of the cabinet. This figure does not depict the square alignment washers required if you are installing the bar nuts in an HP 9000, 10000, or 11000 series cabinet. b. Attach each bar nut using two screws (first and third holes) per nut.
Rack Mount Instructions 4. Depending on the cabinet depth measured in step 2, attach each front bracket to a rear (short or long) bracket. If the cabinet depth is under 22 inches, use one front bracket and one short rear bracket. If the cabinet depth is over 22 inches, use one front bracket and one long rear bracket. Be sure to choose the slots in the rear bracket which will result in the length of the combined front and rear bracket to match the cabinet depth measured in step 2. a.
Rack Mount Instructions 5. Attach each bracket assembly to the rack-mounting standards as shown in Figure 82. If the server mounts through the front of the cabinet, ensure the front bracket portion of the assembly faces the cabinet front. Figure 82: Bracket installation a. Slide the mounting bracket flanges between the bar nuts and rack-mounting standards. Adjust the overall length of each bracket assembly if required. b.
Rack Mount Instructions Install Slide Rails To attach the left and right slide rails to the server: 1. As shown in Figure 83, attach the left and right slide rails to the server with ten (10) pan-head Phillips screws (M4 x 10 cm). Use five (5) screws per side. Ensure the screws are securely tightened.
Rack Mount Instructions Install Server To install the server in the equipment cabinet: 1. If the front bracket portions of the bracket assemblies are installed at the front of the cabinet (typical installation), install the server through the cabinet front. 2. While fully supporting the server, slide the server and attached slide rails into the mounting brackets as shown in Figure 84. Figure 84: Server installation 3.
Rack Mount Instructions Note: If you are installing the server in an HP 9000, 10000, or 11000 series rack you will also need to install a square alignment washer with each hexagonal-nut standoff. 5. As shown in Figure 85, use the two (2) remaining pan-head Phillips screws (#10 x 1/2) to secure the server rack- mount ears (factory-installed on the server) to the hexagonal-nut standoffs. Secure the screws with a #2 Phillips screwdriver.
Regulatory Compliance Notices A This appendix covers the following topics: ■ Regulatory Compliance ID Numbers, page 100 ■ Federal Communications Commission Notice, page 101 ■ Canadian Notice (Avis Canadien), page 104 ■ European Union Notice, page 105 ■ Japanese Notice, page 106 ■ Taiwanese Notice, page 107 ■ German Noise Declaration, page 108 ■ Electrostatic Discharge, page 109 ■ Grounding Methods, page 110 ■ FCC Part 68 Notice, page 111 ■ Canadian DOC Notice, page 112 ■ R&TTE Direc
Regulatory Compliance Notices Regulatory Compliance ID Numbers For the purpose of regulatory compliance certifications and identification, your HP StorageWorks High Availability Fabric Manager (HAFM) server is assigned a Hewlett-Packard Regulatory Model Number. The Hewlett-Packard Regulatory Model Number for this product is: BOISA-0304 The HP StorageWorks HAFM server Regulatory Model Number can be found on the product label, along with the required approval markings and information.
Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
Regulatory Compliance Notices equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ■ Reorient or relocate the receiving antenna. ■ Increase the separation between the equipment and receiver. ■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Regulatory Compliance Notices IEC EMC Statement (Worldwide) This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.
Regulatory Compliance Notices Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Regulatory Compliance Notices European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
Regulatory Compliance Notices Japanese Notice 106 HA-Fabric Manager Server Installation Guide
Regulatory Compliance Notices Taiwanese Notice HA-Fabric Manager Server Installation Guide 107
Regulatory Compliance Notices German Noise Declaration Schalldruckpegel Lp =64.
Regulatory Compliance Notices Electrostatic Discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Regulatory Compliance Notices Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: ■ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
Regulatory Compliance Notices FCC Part 68 Notice This notice is applicable to products fitted with USA modems. The modem complies with Part 68 of the FCC Rules. On this equipment is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
Regulatory Compliance Notices Canadian DOC Notice This notice is applicable for products fitted with an Industry Canada-compliant modem. The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user satisfaction.
Regulatory Compliance Notices R&TTE Directive This directive is applicable to products fitted with European modems. This modem does not require any physical and/or software additional switch settings from the User and is suitable for use only on telephone lines provided with Multi-Frequency Dialing facilities. The equipment has been approved in accordance with Council Decision 99/5/EC on radio equipment and terminal telecommunication equipment and the mutual recognition of their conformity.
Regulatory Compliance Notices Declaration of Conformity The Declaration of Conformity is shown below.
Install or Upgrade HAFM Software B This section describes the procedure to install or upgrade the HAFM application to the rack-mount HAFM server. The HAFM application includes the switch Product Manager and HAFM services applications. Note: The procedures in this section supercede the procedures described in the Repair Information chapter of the HP Storage Works Edge Switch and Director service guides. The HAFM application shipped with the switch is provided on the HAFM Applications CD-ROM.
Install or Upgrade HAFM Software 3. At the HAFM server, click Start at the Windows task bar. The Windows Workstation menu displays. 4. At the Windows Workstation menu, select Run. The Run dialog box displays. Figure 86: Windows Run dialog box 5. At the Run dialog box, select directory path (hard drive or CD-ROM drive) and filename of the executable file (HAFM_ServerInstall.exe) using the Browse button. The directory path and filename display in the Open field. 6. Click OK.
Install or Upgrade HAFM Software 7. Follow the online instructions for the InstallAnywhere program. Click Next, Install, or Done as appropriate. 8. Reboot the rack-mount HAFM server. a. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down. The Shut Down Windows dialog box displays. b. Select the Restart option from the list box and click OK. The HAFM server powers down and restarts.
Install or Upgrade HAFM Software h. Type the HAFM user name and password and select an HAFM server from the HAFM Server drop-down list. Note: The default HAFM user name is Administrator and the default password is password. The user name and password are case-sensitive. 9. Click Login. The HAFM application opens and the Products View displays.
HAFM Server Diagnostics C This appendix describes diagnostic procedures used by service representatives to isolate 1U HAFM server-related problems or failures. Note: The Maintenance Analysis Procedure (MAP) steps described in this appendix supercede the steps provided in the MAPs listed in the Diagnostics chapter of the service guides for each Director and Edge Switch. These MAP steps have been revised to detail information specific to the 1U rack-mount HAFM server.
HAFM Server Diagnostics MAP 0000: Start MAP Substitute the following procedure for the one described in Step 6 of MAP 0000: Start MAP in Director or Edge Switch service guides. 6 Reboot the HAFM server. 1. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down. The Shut Down Windows dialog box displays. 2. Select the Shut Down option from the list box and click OK. The HAFM server powers down. 3.
HAFM Server Diagnostics — Hard disk capacity. — Virtual and physical memory capacity. 4. After successful POST completion, the LCD panel displays a Welcome!! message, then continuously cycles through and displays server operational information. 5. After rebooting the server at the LCD panel, log on to the HAFM server’s Windows 2000 desktop through a LAN connection to a browser-capable PC. Refer to “Access the HAFM Server Desktop” on page 38 for instructions.
HAFM Server Diagnostics MAP 0300: Server Application Problem Determination Substitute the following MAP steps for the one described in MAP 0300: Server Application Problem Determination in Director and Edge Switch service guides: ■ Step 1 ■ Step 2 ■ Step 3 1 Did the rack-mount HAFM server lock up or crash without displaying a warning or error message? YES NO ↓ Go to step 4 of MAP 0300 in the appropriate Director or Edge Switch service guide.
HAFM Server Diagnostics Figure 89: Windows Security dialog box 2. Click Task Manager. The Windows Task Manager dialog box displays with the Applications page open by default (Figure 90). Figure 90: Windows Task Manager dialog box (Applications page) 3. Select (highlight) the HP StorageWorks HA-Fabric Manager entry and click End Task. The HAFM application closes. Continue to the next step.
HAFM Server Diagnostics 3 Attempt to clear the problem by rebooting the HAFM server. 1. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down. The Shut Down Windows dialog box displays. 2. Select the Shut Down option from the list box and click OK. The HAFM server powers down. 3. Wait approximately 30 seconds and press the power button on the LCD panel to power on the server and perform POSTs. During POSTs: a.
HAFM Server Diagnostics 6. At the HAFM Login dialog box, type a user name, password, and HAFM server name, and click Login. The application opens and the Products View displays. Did the Products View display and does the HAFM application appear operational? NO YES ↓ The problem is transient and the HAFM server appears operational. Exit MAP. Contact the next level of support. Exit MAP.
HAFM Server Diagnostics MAP 0400: Loss of Server Communication Substitute the following MAP steps for the one described in MAP 0400: Loss of Server Communication in Director and Edge Switch service guides: ■ Step 16 ■ Step 19 16 Upgrade the HAFM application. Refer to “Install or Upgrade HAFM Software” on page 115. Did the switch-to-server Ethernet connection recover? NO YES ↓ The switch-to-server connection is restored and appears operational. Exit MAP. Contact the next level of support. Exit MAP.
HAFM Server Diagnostics 3. Depending on switch-to-server LAN connectivity, record the appropriate IP address (LAN 1 or LAN 2). Continue to the next step in the appropriate service guide for the Director or Edge Switch.
HAFM Server Diagnostics MAP 0800: Server Hardware Problem Determination Substitute the following MAP steps for the one described in MAP 0800: Server Hardware Problem Determination in Director and Edge Switch service guides: ■ Step 3 ■ Step 4 ■ Step 6 ■ Step 7 ■ Step 8 ■ Step 9 3 Reboot the HAFM server. 1. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down. The Shut Down Windows dialog box displays. 2.
HAFM Server Diagnostics d. Ignore the message. After ten seconds, the server performs the boot sequence from the basic input/output system (BIOS). During the boot sequence, the server performs additional POSTs and displays the following operational information at the LCD panel: — Host name. — System date and time. — LAN 1 and LAN 2 IP addresses. — Central processing unit (CPU) temperature. — Hard disk capacity. — Virtual and physical memory capacity. 4.
HAFM Server Diagnostics 6 Reboot the HAFM server. 1. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down. The Shut Down Windows dialog box displays. 2. Select the Shut Down option from the list box and click OK. The HAFM server powers down. 3. Wait approximately 30 seconds and press the power button on the liquid crystal display (LCD) panel to power on the server and perform power-on self-tests (POSTs). During POSTs: a.
HAFM Server Diagnostics 5. After rebooting the server at the LCD panel, log on to the HAFM server’s Windows 2000 desktop through a LAN connection to a browser-capable PC. Refer to “Access the HAFM Server Desktop” on page 38 for instructions.The HAFM Management Services and HAFM applications start and the HAFM Login dialog box displays. 6. At the HAFM Login dialog box, type a user name, password, and HAFM server name, and click Login. The application opens and the Products View displays.
HAFM Server Diagnostics 132 HA-Fabric Manager Server Installation Guide
index A D audience 10 authorized reseller, HP 15 date, set at HAFM server 55 declaration of conformity 102, 114 default DNS server IP address 77 EFC Manager password 118 EFC Manager user name 118 HAFM password 73, 83, 87 HAFM server gateway address 77 HAFM server IP address 77 HAFM server LCD panel password 26 HAFM server subnet mask 77 HAFM user name 73, 83, 87 TightVNC password 39, 82, 87, 117 Windows 2000 password 40, 83, 87, 117 Windows 2000 user name 40, 83, 87, 117 diagnostics MAP 0000 - Start MAP
Index E H EFC Manager application default password 118 default user name 118 Electrostatic Discharge notice 109 e-mail event notification configuring 69 testing 72 equipment symbols 12 European Union notice 105 event notification 57 configuring call-home via LAN 67 configuring e-mail event notification 69 HAFM application default password 73, 83, 87 default user name 73, 83, 87 HAFM server access desktop through TightVNC 38 installation 21 LCD panel password 26 restore procedure 85 restore requirements
Index L R LAN 1 status indicator 19 LAN 2 status indicator 19 LAN connection, connect the HAFM server 22 LCD panel 19 configure private HAFM server network addresses 33 configure public HAFM server network addresses 28 default password for HAFM server 26 LEDs 19 R&TTE directive 113 rack stability, warning 14 rack-mount installation, HAFM server 22 Regulatory Compliance identification numbers 100 regulatory compliance notices 99 related documentation 10 restore HAFM server 85 M subnet mask, HAFM server
Index W warning rack stability 14 symbols on equipment 12 136 websites HP storage 15 TightVNC 17 Windows 2000 configure users 48 default password 40, 83, 87, 117 default user name 40, 83, 87, 117 HA-Fabric Manager Server Installation Guide
