FW 07.00.00/HAFM SW 08.06.00 McDATA Sphereon 4300 Fabric Switch Installation and Service Manual (620-000171-010, April 2005)

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McDATA Sphereon 4300 Fabric Switch Installation and Service Manual

MAP 0000: Start MAP

This MAP describes initial fault isolation for the Sphereon 4300

Switch. Fault isolation begins at the Internet-connected PC accessing

the SANpilot interface, failed switch, or switch-attached host.

Prior to fault isolation, acquire the following from the customer:

• A system configuration drawing or planning worksheet that

includes the customer-supplied web browser PC accessing the

SANpilot interface, switch, other McDATA products, and device

connections.

• The location of the web browser PC and all switches.

• The internet protocol (IP) address, gateway address, and subnet

mask for the switch reporting the problem.

• The administrator user name and password of the customer-

supplied server accessing the SANpilot interface. Both are case

sensitive and required when prompted at the Username and

Password Required dialog box.

Continue to the next step.

Are you at a PC with a web browser (such as Netscape Navigator

or Microsoft Internet Explorer), an Internet connection to the switch

reporting the problem, and communicating with the switch through the

SANpilot interface?

YES NO

↓ Go to step 19.

Is the web-browser PC powered on and communicating with the

switch through the Internet connection and SANpilot interface?

NO YES

↓ Go to step 5.