FW 07.00.00/HAFM SW 08.06.00 McDATA Sphereon 4300 Fabric Switch Installation and Service Manual (620-000171-010, April 2005)

Diagnostics
3-37
• This procedure is concurrent and can be performed while the
switch is powered on and operational.
• Verify location of the failed port.
• Replace the optical transceiver with a transceiver of the same
type (shortwave or longwave).
• Perform an external loopback test for the port as part of FRU
removal and replacement. Refer to Perform Port Diagnostic
Loopback Tests on page 4-19.
NOTE: An event code 514 may generate a call-home event that incorrectly
indicates a CTP card failure. Although the optical socket may have failed,
first replace the optical transceiver and verify operation. If a failure is still
indicated, replace the switch. When an even code 514 is indicated, ensure a
replacment optical transceiver and a replacement switch are avialable.
Did SFP optical transceiver replacement solve the problem?
NO YES
↓ The switch appears operational. Exit MAP.
Contact the next level of support. Exit MAP.
7
Does the SANpilot interface appear operational?
NO YES
↓ Go to step 10.
8
A Page cannot be found, Unable to locate the server, HTTP
404 - file not found, or other similar message appears. The message
indicates the PC cannot communicate with the switch because:
• The switch-to-PC Internet link could not be established.
• AC power distribution in the switch failed, or AC power was
disconnected.
• The switch CTP card failed.
Continue to the next step.