HP StorageWorks XP24000/XP20000 Continuous Access Software User Guide (T5278-96049, November 2011)

9 Support and Other Resources
Related Documentation
• HP XP24000/XP20000 Disk Array Owner Guide
• HP XP24000/XP20000 Remote Web Console User Guide
• HP XP24000/XP20000 RAID Manager User Guide
• Hitachi TrueCopy™ for Mainframe User's Guide: HP XP24000 Disk Array, HP XP20000 Disk
Array
• HP XP24000/XP20000 LUN Manager User Guide
• HP XP24000/XP20000 Remote Web Console Error Codes
• HP XP24000/XP20000 for Compatible Extended Remote Copy (XRC) Software User's Guide
You can find these documents on the HP Manuals website:
http://www.hp.com/support/manuals
In the Storage section, click Storage Software and then select a product.
Conventions for Storage Capacity Values
HP XP storage systems use the following values to calculate physical storage capacity values (hard
disk drives):
• 1 KB (kilobyte) = 1,000 bytes
• 1 MB (megabyte) = 1,000
2
bytes
• 1 GB (gigabyte) = 1,000
3
bytes
• 1 TB (terabyte) = 1,000
4
bytes
• 1 PB (petabyte) = 1,000
5
bytes
HP XP storage systems use the following values to calculate logical storage capacity values (logical
devices):
• 1 KB (kilobyte) = 1,024 bytes
• 1 MB (megabyte) = 1,024
2
bytes
• 1 GB (gigabyte) = 1,024
3
bytes
• 1 TB (terabyte) = 1,024
4
bytes
• 1 PB (petabyte) = 1,024
5
bytes
• 1 block = 512 bytes
HP Technical Support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
Related Documentation 167