HP StorageWorks XP24000 Continuous Access Journal Software User and Reference Guide, v01 (T5278-96001, June 2007)

Table 27 Troubleshooting Suspended Continuous Access Journal Pairs
Suspend
Type
Applies
to
Description Corrective Action
PSUE, by
RCU
Primary
data
volume
Theprimary storagesystemsuspended
a
pair because the primary storage
system detected an error condition at
the secondary storage system. The
suspend
type for the sec ondary data
volume is by MCU.
Clear the error condition at the
secondary storage s ystem or
secondary data volume. If you
need to
access the secondary d ata
volume, release the pair from the
primary storage system. If data
in the
secondary data volume has
been
changed, release the pair
from the primary storage system and
then re-create the pair by using the
Paircreate window. If data in the
secondary data volume has not been
changed, restore the pair from the
primary storage system.
PSUE,
S-VOL
Failure
Primary
data
volume
The primary storage system detected
an
error during com munications with
the secondary storage system or
detected an I/O error during update
copy. In this case, the suspend type for
the secondary data volume is usually
by
MCU.
Check th
e
path status on the DK C Status
window (
see Table 26 on page 153).
Clear an
y
error conditions at the
seconda
ry
storage system and the
secondary data volume. If you
need to
access the secondary d ata
volume, release the pair from the
secondary storage system. If data
in the
secondary data volume has
been
changed, release the pair
from
the
primary storage system and
then
re-create the pair by using the
Paircreate window. If data in the
secondary data volume has not been
changed, restore the pair from the
primary storage system.
PSUE,
MCU
IMPL
Primary
data
volume,
secondary
data
volume
The primary storage system could not
find valid control information in its
nonvolatile memory during the IMPL
procedure. This error occurs only if
the primary storage system is without
power for more than 48 hours (power
failure and fully discharged batteries).
Restore the pair (pairresync) from the
primary storage system. The primary
storage system will perform an initial
copy operationinresponseto the
pairresync request, so that the entire
primary data volume will be copied to
the
secondar y data volume.
PSUE,
Initial
Copy
Failed
Primary
data
volume,
secondary
data
volume
Theprimary storagesystemsuspended
this pair during the initial copy
operation. The data on the secondary
data volume is not identical to the data
on the
primary data volume.
Release the pair from the primary
storage system. Clear all error
conditions for the primary storage
system, primary data volume,
secondary storage system, and
secondary data volume. Restart the
initial copy operation by using the
Paircreate window.
PSUE,
MCU
P/S-OFF
Sec-
ondary
data vol-
ume
Theprimary storagesystemsuspended
all Continuous Access Journal pairs
because the primary storage system
was powered off.
None. The primary storage system will
automatically restore these Continuous
Access Journal pairs when the primary
storage systemispowered on.
Table 28 on page 156 provides troubleshooting instructions for Continuous Access Jou rnal pair
suspension. Hardware failures which affect the cache memory and the shared memory of the p rimary or
secondary storage system may also cause the Continuous Access Journal pairs to be suspended.
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