HP StorageWorks XP24000 Continuous Access Journal Software User and Reference Guide, v01 (T5278-96001, June 2007)
Table 26 Troubleshooting Problems with the Status of Logical Paths
Path Status
Description Corrective Action
Initialization
Failed
The link initi
alization
procedure for
the
remote
storage syst
em
failed.
Make sure that t
he
local and remote storage systems
are connected
correctly via c ables.
Make sure that
you entered the correct serial number
(S/N)
of the re
mote
storage system and the correct
path parameters (for example, local storage system
port, remote storage system port, and controller ID).
Make sure tha
t
the topology settings for the local and
remote stora
ge
system ports are correct.
Communication
Time Out
Communication between the
local and remote storage
systems timed out.
Make sure the remote storage system is powered on,
and
NVS and cache are fully functional.
Make sure that the network relay devices (cables,
connectors, switches, ESCDs, extender devices,
communication lines, and all other devices connected
to the extenders) a re properly con figured and
functional.
Delete the failed path. You may need to change the
minimum paths setting or delete the remote storage
system in order to delete the path. After the deletion
finishes, add the path or remote storage system.
Resource
Shortage (Port)
or
Resource
Shortage
(Pair-Port)
The storage system rejected
the request for establishing
a
logical path because
all resources in the local
and
remote storage systems
are being used for other
connections.
Delete the failed path, and also delete all paths and
remote storage systems not currently in use. The local
storage system can be connected to up to 64 remote
storage sy stems with up to eight paths to each remote
storage system.
Make sure that all ports on the local and remote
storagesystems areproperlyconfigured: ordinary
target ports or RCU target ports for hosts, RCU target
ports for remote storage systems, and initiator ports
for local storage systems.
If
necessary, connect to the remote storage system
to
delete the paths or remote storage systems and
reconfigure the ports, then reconnect to the local
storage system. After that, add the path and remote
storage system again.
Serial Number
Mismatch
The serial number (S/N) of
the remote storage system
does not match the specified
serial number (S/N).
Make sure that you entered the correct remote storage
sy
stem S/ N and path parameters (for example, loc al
st
orage system port, remote storage system port, and
controller ID). After that, delete the failed path. You
may need to change the minimum paths setting or
delete the remote storage system in order to delete
t
he
path. After the deletion finishes, add the path
and
the remote storage system.
Make sure that you entered the correct controller ID,
and
also make sure that the topology set tings for the
local
and remote storage system ports are correct.
Invalid Port
The specified port is not
configured as an initiator
port, or this path already
exists.
Make sure that the topology settings for the local and
remote storage system ports are correct.
Make sure that you entered the correct remote storage
system S/N a nd path parameters (for example, local
storage system port, remote storage system port, and
controller ID). After that, delete the failed path. You
may need to change the minimum paths setting or
delete the remote storage system in order to delete
the
path. After the deletion finishes, a dd the pa th
and
the remote storage system again.
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