HP StorageWorks Command View SDM Installation and User Guide (T1086-96023, February 2005)

78 Installing Command View SDM
SMI-S VA Service failed to start Check the service registration.
Check the event log details.
SMI-S VA is not able to populate data. Check to see if the directory
C:\ProgramFiles\Hewlett-Packard\SMI-S\cimom
\persistence\classes\root\VA is empty. If the
directory is empty, load the mofs by invoking the batch file
LoadMofs.bat present in <sanmgr>\SMI-
S\VAProvider from the cimom directory. For example:
C:\...\cimom> <sanmgr>\SMI-S\VAProvider\
LoadMofs.bat
SMI-S VA failed to fetch data. Check if the HP OpenView SAM Hostagent service is running in
the windows services window.
HP OpenView SAM Hostagent needs to be running. If it is not
running, select the service and click Start.
Table 6 Troubleshooting
Problem Solution