HP StorageWorks Command View SDM Installation and User Guide (T1086-96023, February 2005)

Solving Problems 225

Solving Problems

■ access.dat - HP-UX, Linux, and Windows (standard installation)

■ authorizedClients.dat - HP OpenView Storage Area Manager

(SAM) installation

To set up remote client access:

1 On the Command View SDM host, open the configuration file in an ascii

text editor. The file is located in the following directory:

/opt/sanmgr/hostagent/config/ << HP-UX and Linux

\sanmgr\hostagent\config\ << Windows

\sanmgr\managementserver\config\ << Windows - HP OpenView SAM

2 Add the IP address for each client requiring access to the arrays

connected to the host. Or remove the IP address for any clients you no

longer want to have access.

Single client IP addresses can be added, or a range of IP addresses can

be added using the wild card “*”. For example; 10.62.128.* grants

access to any client on subnet 128. The use of wildcards is recommended

when connecting from clients configured for dynamic host configuration

protocol (DHCP).

3 Save the configuration file.

4 Verify that the client browser now has access by entering the following

URL:

http://<hostname-or-ipaddress>:4096

The following message should be returned by the host:

hp StorageWorks Command View web server

PROBLEM I get “Out of Memory” errors on my HP-UX host

SOLUTION This is typically caused by the kernel thread count being set to low. See

"Changing Thread Count" on page 10 for information on correcting this

problem.

PROBLEM After installing Command View SDM, the arrays I expected to

see in the Launcher do not appear.

When I run the armdsp -i command, the arrays I expected to

see in the output do not appear.

SOLUTION During the software installation process, the armdiscover command is

launched to locate all arrays connected to the host. This information is then