HP Management Integration Framework Administrator Guide (T5494-96539, October 2012)
Management Group change troubleshooting
The following error messages and resolutions apply to the Management Group change page:
• Message: The current session has expired or the machine’s security
token is no longer valid. Please re-login.
Resolution: Log out of the Management Integration Framework security interface, then log
back in.
• Message: Invalid information was obtained from the destination
Management Group. This may indicate a critical error - please contact
HP.
Resolution: Management Integration Framework software may have an internal error. Contact
HP Support.
• Message: An invalid Management Group name was detected. Refer to help
for more information.
Resolution: Return to the Select Destination Management Group page and verify that the
Management Group name consist only of alphanumeric characters and “_”, and “-“characters.
◦ If name was entered into the “New Management Group” text field, re-enter a valid name
and try the operation again.
◦ If the name came from the drop down list, try the operation again. If the error message
appears again there may be a Management Integration Framework software internal
error. Please contact HP Support.
• Message: Unable to communicate with security component on the local
machine. Verify local Management Integration Framework security
component is started and configured properly. Verify SSL certificates
are loaded properly.
Resolution: Verify that the local Management Integration Framework security component is
started and configured properly. Verify that all SSL certificates are correctly loaded.
• Message: Invalid OS security domain credentials for destination
Management Group. Return to “Collect OS Security Domain Details”
screen and reenter credentials.
Resolution: Follow the instructions in the message.
• Message: Unable to communicate with authenticators in the destination
Management Group. Verify at least one authenticating machine in
destination Management Group is running and that there are no network
problems.
Resolution: Verify the status of the authenticating machines in the destination Management
Group and ensure that the machines are running. Verify the status of the selected machine
and ensure the machine is running. Verify that there are no network problems.
• Message: Destination Management Group not found. Verify destination
Management Group exists, at least one authenticating machine in
40 Using the security interface