4.1.0 HP PolyServe Software for Microsoft SQL Server administration guide (T5392-96074, October 2010)

%Program Files%\Microsoft SQL Server\90\Setup Bootstrap\LOG\
HotFix
Uninstall issues
You may encounter various issues when uninstalling SQL Server 2005 instances. The
following Microsoft Knowledge Base articles can help with failed uninstalls.
• If you receive an error when uninstalling multiple named instances of SQL Server
2005, see the following article:
http://support.microsoft.com/kb/915854/en-us
• If you encounter an error when uninstalling SQL Server 2005 SP1, see the follow-
ing article:
http://support.microsoft.com/kb/919945/en-us
• If a SQL Server 2005 uninstall fails for any other reason, check the following
article:
http://support.microsoft.com/kb/909967/en-us
Connection issues
DNS misconfiguration causes connection failure
The following error can appear when attempting to connect a Virtual SQL Server
running locally on the cluster.
SSPI handshake failed with error code 0x8009030c while establishing
a connection with integrated security; the connection has been
closed. [CLIENT: XXX.XXX.XXX.XXX]
Login failed for user ''. The user is not associated with a trusted
SQL Server connection. [CLIENT: XXX.XXX.XXX.XXX]
The error occurs because the Virtual SQL Server is not properly registered with DNS
or does not register a correct SPN in the domain.
Domain Name Service (DNS) is the backbone of Active Directory (AD) and the
primary name resolution mechanism for Windows. If DNS is not configured correctly,
Windows authentication may fail.
To verify that DNS is correctly configured for the Virtual SQL Server, ensure that the
following tests are successful.
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