4.1.0 HP PolyServe Software for Microsoft SQL Server administration guide (T5392-96074, October 2010)

See the following Microsoft Knowledge Base article for more information about the
problem and its resolution. You will need to contact Microsoft to obtain the hotfix
described in the article.
http://support.microsoft.com/kb/910070
If you choose to implement the workaround specified in the Microsoft article, do not
use Method 1, which disables TCP/IP. Matrix Server requires TCP/IP to function.
Installations via a Microsoft Terminal Services client
You must use an administrative console when installing SQL Server and Service Packs
over a Microsoft Terminal Services Client connection. Otherwise, the Terminal Services
Client will run in application mode, which causes the installation to fail. No
information will be written to the SQL logs. To invoke an administrative console, do
the following:
Start > Run > mstsc /console
Installer reports a failure
When installing certain SQL Server service packs or hotfixes, the Multi-Node Installer
may report that the installation failed.
Typically these installations actually succeeded. To verify this, you will need to look
at the Microsoft installation logs for the service pack or hotfix that you were installing.
The following information may help you determine the location of the logs.
SQL Server 2005 core and components
The following Microsoft document describes how to locate the log files:
http://msdn2.microsoft.com/en-us/library/ms143702.aspx
This Microsoft document describes how to read the files:
http://msdn2.microsoft.com/en-us/library/ms144287.aspx
SQL Server 2005 service packs and hotfixes
For Service Pack 1, check the hotfix.log file in the %windir%\HotFix directory.
For Service Pack 2, check the summary.txt file in the following directory:
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