4.1.0 HP PolyServe Software for Microsoft SQL Server administration guide (T5392-96074, October 2010)

9 Troubleshooting
This chapter describes the following issues:
• Install/uninstall issues:
• SQL Server 2005 installation takes too long
• Installations via a Microsoft Terminal Services client
• Installer reports a failure
• Uninstall problems
• Connection issues:
• DNS misconfiguration causes Virtual SQL Server connection to fail
• Connection error with Windows authentication
• Windows authentication fails with SQL Server replication
• Client receives error when connecting via an alias
• Cannot authenticate on local machine with virtual hostname
• Error when creating a Virtual SQL Server
• An attempt to virtualize a SQL Server instance fails with the error “A member
could not be added to or removed from the local group because the member
does not exist”
• Cannot access a Virtual SQL instance from the active node
• SQL Server 2005 instance does not start
• Virtualized SSAS service does not start and reports an invalid request address
• Error when creating a distributor for replication
Install/uninstall issues
SQL Server 2005 installation takes too long
Under certain circumstances, the SQL Server 2005 Setup program can take a long
time to complete. This is a known Microsoft issue. Microsoft has developed a hotfix
that corrects this problem.
HP PolyServe Software for Microsoft SQL Server 4.1 administration guide 129