3.6.1 HP PolyServe Matrix Server Event Notification Guide (T5392-96028, August 2008)
Table Of Contents

Chapter 3: Event Messages 40
17031 <server> has lost a significant portion of its SAN access, including access to
all the membership partitions, possibly due to a SAN hardware failure. As a
result, this server is ineligible to become the matrix ADM.
Action. The specified server is unable to write to any of the membership
partitions. Ensure that the server can access the membership partitions and
also has write access to them. Also check for hardware problems that can
limit access to the partitions. If the disks containing the membership
partitions have failed, you will need to recreate the partitions. (See
“Membership Partitions” in the PolyServe Matrix Server Administration Guide
for more information.)
17032 <server> losing SAN access resolved.
Action. None. Alert 17031 is resolved.
17033 One or more volumes have the old device format and should be manually
upgraded to enable volume disaster recovery. See the Matrix Server Upgrade
Guide for further information.
Action. Until the unstriped volumes are recreated, you will not be able to
use the volume disaster recovery feature. Be sure to back up the filesystem
on the volumes before recreating them. See the Matrix Server Upgrade Guide
for a procedure to recreate the volume.
17034 Volume format issue is resolved.
Action. None. Alert 17033 is resolved.
40500 Cannot access the volume for path: <path>.
Action. The Virtual SQL instance cannot access the specified location on the
shared storage. Check SAN access for all nodes included in the Virtual SQL
Server associated with the Virtual SQL instance. Also check the matrix log
and the Service event log for a possible cause of the failure.
40501 Inaccessible volume failure resolved.
Action. None. Alert 40500 is resolved.
40502 Failure to start NT service <service>.
Action. Check the matrix log and the Service event log for a possible cause
of the failure. If the shared storage is mounted, check the ERRORLOG for
the instance on the SAN. If you are unable to resolve this problem, contact
HP Support.
40503 NT service start failure resolved.
Action. None. Alert 40502 is resolved.
ID Message and Corrective Action