3.6.0 Matrix Server Upgrade Guide (5697-7085, February 2008)

Chapter 4: Non-Rolling Upgrades 34

NOTE: If the export fails, verify that the FC switch ports are enabled

for all of the servers. If the switch ports are enabled, check the

Windows Disk Management MMC snap-in to determine

whether the node can see the disks on the SAN. Also check the

HBA driver.

20. On the Matrix Wide Configuration tab, stop Matrix Server on each

server in group B. Also disable the Matrix Server service on the

Microsoft Management Console Services snap-in.

21. On the Matrix Wide Configuration tab, start Matrix Server on all of the

servers in group A.

The servers in group A are now operational.

22. Back up the matrix configuration on each server in group B as

described under “Back Up the Existing Matrix” on page 6.

23. On each group B server, uninstall Instance Aliasing 1.0.3 if it is

installed. Use Add/Remove Programs to remove the PolyServe

Instance Aliasing Tool service.

24. On each group B server, uninstall any Matrix Server or Solution Pack

hot fixes that have been applied to the system. You can use the Control

Panel Add/Remove Programs interface to do this. The hotfixes must

be removed before you uninstall the Solution Packs and Matrix Server.

25. On each server in group B, uninstall the following PolyServe software

if it is installed on the server. Use the Control Panel Add/Remove

Programs interface to do this.

– Matrix Database Solution Pack for SQL Server

– Matrix File Serving Solution Pack for CIFS

– The stand-alone PolyServe Management Console (mxconsole)

26. On each server in group B, uninstall the previous version of Matrix

Server. Use Start > Polyserve > MatrixServer > Uninstall Matrix Server.

Select the checkbox to “Keep the existing Matrix Server

configuration.” You will need to reboot the server when the “reboot”

popup message appears.