3.6.0 Matrix Server Upgrade Guide (5697-7085, February 2008)

Chapter 4: Non-Rolling Upgrades 32

– The stand-alone PolyServe Management Console (mxconsole)

7. Uninstall the previous version of Matrix Server from each server in

group A. Use Start > Polyserve > MatrixServer > Uninstall Matrix

Server. Select the checkbox to “Keep the existing Matrix Server

configuration.” You will need to reboot the server when the “reboot”

popup message appears.

NOTE: Do not use the Add/Remove Programs option on the Control

Panel to remove Matrix Server. This method will remove your

matrix configuration. If you want to use Add/Remove

Programs to remove Matrix Server, use the “Change” option

and then select “Keep the existing Matrix Server

configuration.”

8. On each server in group A, upgrade the operating system and/or

service pack if necessary.

9. If you will be adding third-party MPIO software to the matrix, install

it on each server in group A according to the product documentation.

10. On each server in group A, upgrade HBA drivers if necessary. In

particular, if you have upgraded to Windows 2003, you will probably

need to install a new HBA driver. (For a list of supported HBA drivers,

see the compatibility information on the PolyServe Web site.)

11. If necessary, reboot the servers in group A. (You will need to reboot

the servers if this step is required by an operating system upgrade or if

you installed a new HBA driver in step 10.)

12. If you upgraded or reinstalled the operating system on the servers in

group A, run the PolyServe mxcheck utility on the servers. This utility

verifies that the server’s configuration meets the requirements for

running Matrix Server.

To run mxcheck, insert the Matrix Server CD into the CD drive or go

to the directory where you downloaded the product and then

double-click the file mxcheck.exe. Output from the utility appears on

the screen and is also written to the Application Log section of the

Event Viewer. We recommend that you fix any problems identified by

mxcheck before you install Matrix Server.