3.6.0 Matrix Server Upgrade Guide (5697-7085, February 2008)

Chapter 3: Rolling Upgrades 21

2. Stop Matrix Server on the server to be upgraded. (Either issue the

command net stop matrixserver from the Command Prompt, or stop

the product via the Microsoft Management Console Services snap-in.)

3. Back up the matrix configuration as described under “Back Up the

Existing Matrix” on page 6.

4. If Instance Aliasing 1.0.3 is installed on the server, use Add/Remove

Programs to remove the PolyServe Instance Aliasing Tool service.

5. Remove all Matrix Server and Solution Pack hot fixes that have been

applied to your system. You can use the Control Panel Add/Remove

Programs interface to do this. The hotfixes must be removed before

you uninstall the Solution Packs and Matrix Server.

6. Uninstall the following PolyServe software if it is installed on the

server. Use the Control Panel Add/Remove Programs interface to do

this.

– Matrix Database Solution Pack for SQL Server

– Matrix File Serving Solution Pack for CIFS

– The stand-alone PolyServe Management Console (mxconsole)

7. Uninstall Matrix Server. Use Start > Polyserve > MatrixServer >

Uninstall Matrix Server. Select the checkbox to “Keep the existing

Matrix Server configuration.” You will need to reboot the server when

the “reboot” popup message appears.

NOTE: Do not use the Add/Remove Programs “Remove” option on

the Control Panel to remove Matrix Server. This method will

remove your matrix configuration. If you want to use

Add/Remove Programs to remove Matrix Server, use the

“Change” option and then select “Keep the existing Matrix

Server configuration.”

8. Upgrade the operating system if necessary.

9. If you will be adding third-party MPIO software to the matrix, install

it according to the product documentation.