3.6.0 Matrix Server Release Notes (5697-7087, February 2008)

PolyServe Matrix Server Release Notes 19

Workaround. The preferred workaround is to uninstall Matrix

Server (saving the configuration) and then reinstall it. If this is

not possible, open Windows Explorer and go to \bin in the

Matrix Server installation directory, double-click on

mxsnmp_add.reg, and then reboot.

17660 Matrix description cannot be reset when Matrix Server is not

running

The matrix description is set when you initially configure the

matrix. If you need to reset the description at a later time, Matrix

Server must be running while you make the change.

18265 Export fails when multiple nodes are specified

When the matrix configuration is exported to multiple nodes,

the export may fail for a particular node or nodes because the

FibreChannel switch is receiving too many requests. The

following error is displayed, followed by a Java exception.

com.polyserve.mxconfig.StorageException: Cannot get switch

information

mxsanconf: 10.11.20.241 failed

The given host is not responding to ICMP pings.

This may be an indication that:

1) The given host is incorrect.

2) The given host is not online.

3) ICMP traffic is blocked.

Please verify that the switch port is enabled and the

IP address is correct, or if a hostname was supplied,

that it is registered with DNS. Also verify that the

FC switch and storage array are connected properly and

that the HBAs are using the correct driver version.

Workaround. Stop and restart the Configure Matrix GUI and

then retry the export to the remaining nodes.

Bug

Description