3.6.0 Matrix Server 3.6.0 Administration Guide (5697-7081, December 2007)

Chapter 20: Other Matrix Maintenance 262
Copyright © 1999-2007 PolyServe, Inc. All rights reserved.
mxcollect_machinename_yyyymmdd_hhmmss_default.zip. This file is placed
in the folder %SystemDrive%\Program
Files\PolyServe\MatrixServer\conf\mxcollect.
Upload mxcollect Files to HP Support
After running mxcollect, you can upload the resulting files to HP
Support. Contact HP Support for more information.
Check the Server Configuration
The Matrix Server mxcheck utility can be used to verify that a server
meets the configuration requirements for Matrix Server. The utility is run
automatically whenever Matrix Server is booted. You can also run
mxcheck manually. It is located in the installation directory, which is
typically %SystemDrive%\Program Files\PolyServe\MatrixServer\bin.
The utility performs the following checks on the server:
System check: hardware, operating system version, service pack
version, available physical memory.
Network check: IP network and interface assignments, forward and
reverse hostname lookup.
Storage check: Host Bus Adapters, drivers, and settings.
Miscellaneous check: other checks such as the non-paged pool setting.
Output from the utility appears on the screen and is also written to the
Application Log section of the Event Viewer.
Disable a Server for Maintenance
If you need to perform maintenance (such as an application software
upgrade) on a server that is providing the primary interface for a virtual
host, take these steps before working on the server:
1. Disable the server. (Choose the server from the Servers window on the
PolyServe Management Console, right-click, and select Disable.) This
step causes the virtual host to fail over to a backup network interface
on another server.