HP StorageWorks HP PolyServe Management Pack for Microsoft System Center Operations Manager 2007 Part number: T5392-96005 Second edition: March 2008
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Contents About this guide . . . . . . . . . . . . . . . . . . . . . Intended audience . . . . . . . . Document conventions and symbols HP technical support . . . . . . . Subscription service . . . . . . . HP websites . . . . . . . . . . . Documentation feedback . . . . . . . . . . . . . . . . . 1 Management Pack Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About this guide This guide provides information about the HP PolyServe Management Pack for Microsoft System Center Operations Manager 2007 (SCOM). Intended audience This guide is intended for administrators who will be importing the HP PolyServe Management Pack into Microsoft System Center Operations Manager 2007 or monitoring HP PolyServe cluster operations. Document conventions and symbols Convention Element Blue text: storagedocsFeedback@hp.
• • • • • • Product model names and numbers Technical support registration number (if applicable) Product serial numbers Error messages Operating system type and revision level Detailed questions Subscription service HP recommends that you register your product at the Subscriber’s Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements and other product resources.
About this guide
1 Management Pack Operations The HP PolyServe Management Pack integrates with Microsoft System Center Operations Manager 2007. The Management Pack reports state information and any outstanding Alert messages for HP PolyServe objects. The monitored HP PolyServe objects include clusters and the individual servers and monitors within each cluster. HP PolyServe filesystem attributes are also reported but the health of the filesystems is not monitored.
When the Import Management Packs window appears, click Import to complete the installation.
The HP PolyServe Management Pack does not immediately appear in the list of Management Packs on the Operations Manager 2007 console. Click Refresh to update the display. This step may take a few minutes. Configure Operations Manager 2007 for the Management Pack To enable the Management Pack to monitor HP PolyServe clusters, you will need to take these steps: • Set the Agent Proxy for each server in each cluster. • Assign the appropriate user account for accessing the HP PolyServe clusters.
You will need to set the Agent Proxy on each server in the cluster. Configure “Run As” Account When accessing an HP PolyServe cluster, the Management Pack must run as a account with rights to read the cluster. The Local System account on each cluster node has read permission and should be adequate for this purpose. To check the current “Run As” account for the cluster, go to the Administration Pane on the Operations Manager 2007 console, open the Security item, and then select Run As Accounts.
If necessary, change the Run As account to an account that has read permission on the cluster. Monitor HP PolyServe Clusters To view the information reported by the Management Pack, go to the Monitoring pane on the Operations Manager 2007 console and then click PolyServe Cluster Management. Select the item that you want to view. The PolyServe Event View shows all Alert messages for the monitored clusters.
Alert Views and state information are also available for clusters, servers, and virtual services (monitors) only. By default, the Management Pack performs discovery every 120 seconds. If you would like to see updates at a different interval, you can change the discovery interval on the Operations Manager 2007 console.
Bug Description 19347 Multiple duplicate events appear in the event view When SCOM picks up an alert, the event view may display multiple duplicate events for the alert, although only one event was logged in the Windows MatrixServer Application Event Log. Workaround. Events that appear multiple times in the event view with exactly the same information and timestamps likely indicate only one event. Check the alert views to verify how many alerts are currently open.
