3.5.1 Matrix Server Administration Guide

Chapter 19: Other Matrix Maintenance 320

[root@venus1 tmp]# ls

7659 matrixinfo _4E123593

hsperfdata_root mxcollect_20060926_161258.tgz _4E124578

ksocket-root _4E123592 _4E124608

[root@venus1 tmp]#

Upload mxcollect Files to Technical Support

After running mxcollect, you can upload the resulting files to HP

Support. Contact HP Support for more information.

Matrix Alerts

The Alerts section at the bottom of the Management Console window

lists errors that have occurred in matrix operations. Double click the alert

(in the Location column) to view the error in the matrix tree structure.

The mx alert status command can also be used to display the current

alerts. See the PolyServe Command Reference for details about this

command.

Disable a Server for Maintenance

If you need to perform maintenance (such as an application software

upgrade) on a server that is providing the primary interface for a virtual

host, take these steps before working on the server:

1. Disable the server. (Choose the server from the Servers window, right-

click, and select Disable.) This step causes the virtual host to fail over

to a backup network interface on another server.

2. If you want the virtual host to remain on the backup network interface

after the original server is returned to operation, make that network

interface the primary network interface. (Choose the virtual host from

the Virtual Hosts window, right-click, and select Properties.)

3. Perform the necessary maintenance on the original server and then

reenable it.