3.4.0 Matrix Server Upgrade Guide

Overview

Supported Upgrades

Upgrades to Matrix Server 3.4.0 are supported from Matrix Server 3.2.1 or

2.7.2. If you are running a different version of Matrix Server, you will first

need to upgrade to Matrix Server 2.7.2 or 3.2.1 and then upgrade to 3.4.0.

Supported Operating Systems

The supported operating systems for Matrix Server 3.4.0 are as follows:

• Windows Server 2003 SP1 Standard or Enterprise Edition (32-bit)

• Windows Server 2003 R2 Standard or Enterprise Edition (32-bit)

• Windows Server 2003 R2 Standard or Enterprise Edition (64-bit)

Back Up the Existing Matrix

Before starting the upgrade, we strongly recommend that you back up

your existing matrix on each server. The Matrix Server service should not

be running when you perform the backup. Be sure to place the backup in

a location that will be preserved during the upgrade.

The default location for the matrix configuration files is %Program

Files%\PolyServe\MatrixServer\conf on the drive where you installed

Matrix Server. Back up the following from the conf directory:

• The files directly under \conf