3.4.0 Matrix Server Upgrade Guide

Chapter 3: Non-Rolling Upgrades 25

20. On the Matrix Wide Configuration tab, start Matrix Server on all of the

servers in group A.

NOTE: If you are not using the default matrix password, you will see a

message stating that an attempt to login to the Management

Console failed because of a bad password. You can ignore this

message. Simply close the Configure Matrix window and then

reconnect to the node using Start > Programs > PolyServe

Matrix Server > Management Console.

The servers in group A are now operational.

21. Back up the matrix configuration on each server in group B as

described under “Back Up the Existing Matrix” on page 1.

22. On each group B server, uninstall any Matrix Server or Solution Pack

hot fixes that have been applied to the system. You can use the Control

Panel Add/Remove Programs interface to do this. The hotfixes must

be removed before you uninstall the Solution Packs and Matrix Server.

23. On each server in group B, uninstall the following PolyServe Solution

Packs if they are installed on the server. Use the Control Panel

Add/Remove Programs interface to do this.

– Matrix Database Solution Pack for SQL Server

– Matrix File Serving Solution Pack for CIFS

24. On each server in group B, uninstall the previous version of Matrix

Server. Use Start > Polyserve > MatrixServer > Uninstall Matrix Server.

Select the checkbox to “Keep the existing MatrixServer configuration.”

You will need to reboot the server when the “reboot” popup message

appears.

NOTE: Do not use the Add/Remove Programs option on the Control

Panel to remove Matrix Server. This method will remove your

matrix configuration. To use Add/Remove Programs to

remove Matrix Server, use the “Change” option and then select

“Keep the existing MatrixServer configuration.”

25. On each server in group B, upgrade the operating system and/or

service pack if necessary.