3.4.0 Matrix Server Upgrade Guide

Chapter 3: Non-Rolling Upgrades 22

c. Remove the entries that you made for the Post Start and Pre Stop

scripts.

2. Stop Matrix Server on each server in group A. (Either issue the

command net stop matrixserver from the Command Prompt, or stop

the product via the Microsoft Management Console Services snap-in.)

Also disable the MatrixServer service on the Microsoft Management

Console Services snap-in.

3. Back up the matrix configuration on each server in group A as

described under “Back Up the Existing Matrix” on page 1.

4. Uninstall any Matrix Server or Solution Pack hot fixes that have been

applied to the servers in group A. You can use the Control Panel

Add/Remove Programs interface to do this. The hotfixes must be

removed before you uninstall the Solution Packs and Matrix Server.

5. On each server in group A, uninstall the following PolyServe Solution

Packs if they are installed on the server. Use the Control Panel

Add/Remove Programs interface to do this.

– Matrix File Serving Solution Pack for CIFS

– Matrix Database Solution Pack for SQL Server

6. Uninstall the previous version of Matrix Server from each server in

group A. Use Start > Polyserve > MatrixServer > Uninstall Matrix

Server. Select the checkbox to “Keep the existing MatrixServer

configuration.” You will need to reboot the server when the “reboot”

popup message appears.

NOTE: Do not use the Add/Remove Programs option on the Control

Panel to remove Matrix Server. This method will remove your

matrix configuration. If you want to use Add/Remove

Programs to remove Matrix Server, use the “Change” option

and then select “Keep the existing MatrixServer

configuration.”

7. On each server in group A, upgrade the operating system and/or

service pack if necessary.

8. If you will be adding third-party MPIO software to the matrix, install

it on each server in group A according to the product documentation.