3.4.0 Matrix Server Upgrade Guide

Chapter 2: Rolling Upgrades 10

5. Uninstall the following Matrix Server Solution Packs if they are

installed on the server. MxFS for CIFS. Use the Control Panel

Add/Remove Programs interface to do this.

– Matrix Database Solution Pack for SQL Server

– Matrix File Serving Solution Pack for CIFS

6. Uninstall Matrix Server. Use Start > Polyserve > MatrixServer >

Uninstall Matrix Server. Select the checkbox to “Keep the existing

MatrixServer configuration.” You will need to reboot the server when

the “reboot” popup message appears.

NOTE: Do not use the Add/Remove Programs “Remove” option on

the Control Panel to remove Matrix Server. This method will

remove your matrix configuration. If you want to use

Add/Remove Programs to remove Matrix Server, use the

“Change” option and then select “Keep the existing

MatrixServer configuration.”

7. Upgrade the operating system if necessary.

8. If you will be adding third-party MPIO software to the matrix, install

it according to the product documentation.

9. Upgrade HBA drivers if necessary. In particular, if you have upgraded

to Windows 2003, you will probably need to install a new HBA driver.

(For a list of supported HBA drivers, see the compatibility information

on the PolyServe Web site.)

10. If you installed a new HBA driver in step 9, reboot the server.

11. If the server uses Emulex HBAs, install the HBA API libraries. These

libraries are provided with the HBAnyware package, which is

included in the HBA driver download.

12. If you upgraded the operating system, run the mxcheck utility

provided with Matrix Server 3.4.0. This utility verifies that the server’s

configuration meets the requirements for running Matrix Server.

To run mxcheck, insert the Matrix Server CD into the CD drive or go

to the directory where you downloaded the product and then

double-click the file mxcheck.exe.