3.4.0 Matrix Server Administration Guide

Appendix B: Error and Event Log Messages 227

Error connecting to server <host>: unknown host

The server identified as <host> is not responding to the connection request

from the Management Console. Verify that you typed a valid hostname or

IP address in the login window. This error may indicate that the

ClusterPulse process is not running; restart Matrix Server on the server.

Error connecting to server: I/O error

Error connecting to server

An error occurred when Matrix Server tried to connect to the specified

server through the Connect to Matrix window.

Error getting cluster status from server: <exception string>

The <exception string> describes the error. The connection to the server on

port 9050 was successful but the first response from the server

experienced an I/O error.

Error logging in: I/O error connecting to server

An I/O error occurred during the authentication of the Management

Console to the ClusterPulse process. View recent entries in the Matrix

Server event log for indications of what might have happened.

Error when connecting to the server: version not found -

Using the latest version in the cache

By default, the Management Console checks the current software version

on the server to which it is being connected and then downloads the

appropriate software only if that version is not already in the local cache.

This message indicates that the version check failed and the Management

Console is using the software in its local cache.