3.4.0 Matrix Server Administration Guide

Chapter 18: Other Matrix Maintenance 211

The -l level option specifies the severity of the message. level can be

ERROR, WARNING, INFO, EVENT, FATAL, FAILUREAUDIT, SUCCESSAUDIT,

TRACE,

or DEBUG.

The -d option allows you to specify a numeric message ID. The default is

100.

The -G option specifies that the message is global; the -L option specifies

that it is local. The default is local.

If the log-text contains special characters, it must be enclosed in quotation

marks. The following command adds a local message to the Matrix Server

event log:

mxlogger -l info -e User2 “hello, world!”

The message appears like this in the event log:

Server Level Date/time Facility Entity Message

192.168.0.1 [Info] [2001-10-07 14:16:27] User USER2 hello, world!

Matrix Alerts

The Alerts section at the bottom of the Management Console window

lists errors that have occurred in matrix operations. Double click an alert

to view the error in the matrix tree structure.

The mx alert status command can also be used to display the current

alerts. See the PolyServe Matrix Server Command Reference for details about

this command.

Collect Log Files with mxcollect

The mxcollect utility collects error event logs that can be useful for

diagnosing technical issues with Matrix Server. When you report a

problem to PolyServe Technical Support, you may be asked to run the

mxcollect utility and then send the logs to PolyServe for analysis.

Create an FTP Account

PolyServe provides an FTP server to help you submit log files. To obtain

an FTP account, either call PolyServe Technical Support or submit an