3.1.2 Matrix Server Upgrade Guide

Chapter 4: Double Upgrade Procedures 54

Stopping PolyServe Matrix Server

This server needs to be rebooted before the product removal

can proceed.

/etc/init.d/pmxs has been moved to /etc/init.d/Pmxs to avoid

PolyServe Matrix Server from starting automatically on boot.

error: %preun(pmxs-<ver>-release) scriptlet failed, exit status 1

Reboot the server and run the rpm -e command again. Matrix Server

will now be uninstalled.

NOTE: When the uninstall is complete, you will see a message listing

files and directories that could not be removed. Do not

manually remove any of these files.

22. Uninstall the Management Console:

# rpm -e mxconsole

23. Upgrade the operating system to 64-bit mode or do a fresh

installation.

24. For RHEL 4, install the PolyServe Support RPM (use the 64-bit version

of the RPM) and the appropriate kernel as described in Appendix A.

For SLES9, you can install a binary or source kernel as described in

Appendix B.

25. If you did a fresh installation of the operating system, extract the

backup tar files saved in step 18 to /etc/opt/polyserve and /var/opt/

polyserve.

26. Install Matrix Server 3.1.2 from the Matrix Server product CD or the

location where you have downloaded the software. Be sure to install

the 64-bit version of the RPM.

# rpm -i <mountpoint>/pmxs-3.1.2-<xxxx>. x86_64.rpm

27. If you saved any Matrix Server configuration files in step 3, compare

the saved files with the new versions of the files that were installed

with Matrix Server 3.1. (The new versions were installed in the

directory /etc/opt/polyserve.) You will need to migrate your customized

values from the old files to the new files as necessary.