3.1.2 Matrix Server Upgrade Guide

Chapter 4: Double Upgrade Procedures 52

6. Uninstall any Matrix Server software patches from the server. The

Matrix Server 2.7.2 product updates contained patches to the Matrix

Server software. If a 2.7.2 patch is currently installed, use the following

command to remove it.

# rpm -e pmxs-patch

7. Uninstall PolyServe Matrix Server. This step does not remove your

existing matrix configuration or log files. The matrix software must be

uninstalled from a location outside of the Matrix Server directory

structure (/opt/polyserve). Run the following command:

# rpm -e pmxs

The following message then appears:

Stopping PolyServe Matrix Server

This server needs to be rebooted before the product removal

can proceed.

/etc/init.d/pmxs has been moved to /etc/init.d/Pmxs to avoid

PolyServe Matrix Server from starting automatically on boot.

error: %preun(pmxs-<ver>-release) scriptlet failed, exit status 1

Reboot the server and run the rpm -e command again. Matrix Server

will now be uninstalled.

NOTE: When the uninstall is complete, you will see a message listing

files and directories that could not be removed. Do not

manually remove any of these files.

8. Uninstall the Management Console:

# rpm -e mxconsole

9. Upgrade to RHEL 4 or SLES 9 SP2 in 32-bit mode or do a fresh install

of the operating system. See Appendix A (RHEL4) or Appendix B

(SLES9) for information about files that need to be modified.

10. For RHEL 4, install the PolyServe Support RPM (use the 32-bit

version) and the appropriate kernel as described in Appendix A. For

SLES9, you can install a binary or source kernel as described in

Appendix B.

11. If you did a fresh install of the operating system, extract the backup tar

files saved in step 1 to /etc/opt/polyserve and /var/opt/polyserve.