3.1.2 Matrix Server Upgrade Guide

Chapter 4: Double Upgrade Procedures 41

5. If the Matrix Server Support RPM is installed, uninstall it:

# rpm -e pmxs-sles9-support

6. Uninstall any Matrix Server patches installed on the server:

# rpm -e pmxs-patch

7. Uninstall Matrix Server 3.0.1 from the server. This step does not

remove your existing matrix configuration or log files. The matrix

software must be uninstalled from a location outside of the matrix

directory structure (/opt/polyserve).

Run this command on the server:

# rpm -e pmxs

The following message then appears:

Stopping PolyServe Matrix Server

This server needs to be rebooted before the product removal

can proceed.

/etc/init.d/pmxs has been moved to /etc/init.d/Pmxs to avoid

PolyServe Matrix Server from starting automatically on boot.

error: %preun(pmxs-<ver>-release) scriptlet failed, exit status 1

Reboot the server and run the rpm -e command again. Matrix Server

will now be uninstalled.

NOTE: When the uninstall is complete, you will see a message listing

files and directories that could not be removed. Do not

manually remove any of these files.

8. Uninstall the Management Console:

# rpm -e mxconsole

9. Upgrade the operating system to 32-bit mode SLES9 SP2 or do a fresh

installation. (See Appendix B for information about files that need to

be modified.)

10. Install the kernel as described in Appendix B. If you are building the

kernel from source, be sure to install the 32-bit version of the Matrix

Server Support RPM.