3.1.2 Matrix Server Upgrade Guide

Chapter 4: Double Upgrade Procedures 38

17. Disable the server to be upgraded (start with the server with the

highest IP address). Right-click on the server and select Disable.

18. Back up the Matrix Server configuration again on the server being

upgraded. Use tar -cv to create tar files of the /etc/opt/polyserve and

/var/opt/polyserve directories.

19. Stop Matrix Server on the server:

# /etc/init.d/pmxs stop

20. If you will be doing a fresh installation of the 64-bit operating system,

skip to step 24. Otherwise, continue with the following steps.

21. Uninstall MxFS-Linux 3.1.2 from the server. Run the following

commands:

# rpm -e mxfs

# rpm -e mxfs-sles9-support

# rpm -e mxfs-patches

22. Uninstall Matrix Server 3.1.2 from the server. This step does not

remove your existing matrix configuration or log files. The matrix

software must be uninstalled from a location outside of the matrix

directory structure (/opt/polyserve).

Run this command on the server:

# rpm -e pmxs

The following message then appears:

Stopping PolyServe Matrix Server

This server needs to be rebooted before the product removal

can proceed.

/etc/init.d/pmxs has been moved to /etc/init.d/Pmxs to avoid

PolyServe Matrix Server from starting automatically on boot.

error: %preun(pmxs-<ver>-release) scriptlet failed, exit status 1

Reboot the server and run the rpm -e command again. Matrix Server

will now be uninstalled.

NOTE: When the uninstall is complete, you will see a message listing

files and directories that could not be removed. Do not

manually remove any of these files.