3.1.2 Matrix Server Upgrade Guide

Chapter 2: “All-at-Once” Upgrades 7

6. Uninstall Matrix Server. This step does not remove your existing

matrix configuration or log files. The matrix software must be

uninstalled from a location outside of the matrix directory structure

(/opt/polyserve).

Run this command on the server:

# rpm -e pmxs

The following message then appears:

Stopping PolyServe Matrix Server

This server needs to be rebooted before the product removal

can proceed.

/etc/init.d/pmxs has been moved to /etc/init.d/Pmxs to avoid

PolyServe Matrix Server from starting automatically on boot.

error: %preun(pmxs-<ver>-release) scriptlet failed, exit status 1

Reboot the server and run the rpm -e command again. Matrix Server

will now be uninstalled.

NOTE: When the uninstall is complete, you will see a message listing

files and directories that could not be removed. Do not

manually remove any of these files.

7. Uninstall the Management Console:

# rpm -e mxconsole

8. If necessary, upgrade to RHEL4 or SLES9 SP2 or do a fresh installation

of the operating system. See Appendix A (RHEL4) or B (SLES9) for

information about files that need to be modified.

9. Install the Matrix Server Support RPM if necessary and install the

kernel as described in Appendix A (RHEL4) or B (SLES9).

10. If you did a fresh installation of the operating system, extract the

backup tar files saved in step 1 to /etc/polyserve and /var/polyserve (or

/etc/opt/polyserve and /var/opt/polyserve if upgrading from Matrix Server

3.1.0 or 3.1.1).

11. Reboot all servers.