HP StorageWorks 1/8 Tape Autoloader User and Service Guide (August 2005)

Diagnostics and troubleshooting62
A2 Gripper position error Gripper unable to reach position. Run the
System Test from the Diagnostic menu. If the
error recurs, contact your technical support
representative.
A3 Cartridge pick error Error occurred while trying to pull a cartridge
from the drive or a carousel slot. Run the
System Test from the Diagnostic menu. If the
error recurs, contact your technical support
representative.
A4 Mailslot position error The mailslot door was not in the requested
position during device operation. Can be
caused by manually opening the door or a
cartridge or other obstruction is blocking the
door. Try removing the cartridge or
obstruction, then power cycle or use the Reset
option in the Configuration menu.
A5 Fan Error
Ultrium 232, Ultrium 448 and
Ultrium 960 subcodes:
F1: fan at rear connector plate
was originator
F2: fan at drive was originator
F3: both fans are defective
Autoloader processor detected a fan error.
Check that the rear fan is operational and not
obstructed.
If the error persists, contact your technical
support representative.
B0 ROM error Cycle power on the autoloader and attempt
the operation again. If the error recurs, contact
your technical support representative.
B1 RAM error Cycle power on the autoloader and attempt
the operation again. If the error recurs, contact
your technical support representative.
B2 NVRAM error Cycle power on the autoloader and attempt
the operation again. If the error recurs, contact
your technical support representative.
B3 Controller timer failure An unrecoverable failure has occurred in the
mail controller timer circuit. Contact your
technical support representative.
Table 20 Main Error codes
Error Code Description Details