HP StorageWorks 1/8 Tape Autoloader User and Service Guide (August 2005)

Diagnostics and troubleshooting54
Media Attention LED Issues
Contamination by loose
debris.
Avoid contamination by ensuring that the autoloader is installed
in a clean, contamination-free environment. Cartridges should be
stored vertically in their plastic cases. Continue cleaning the tape
drive as needed.
Non-acclimated media A cartridge should be acclimated for at least 24 hours before
being used, particularly if it has been stored at a substantially
different temperature or level of humidity than the autoloader.
Cartridge is incompatible Use only cartridges that are compatible with the drive type.
• For all 1/8 Ultrium Tape Autoloaders, make sure you are using
an Ultrium universal cleaning cartridge. (See ”Cleaning the
tape drive” on page 34.)
• For the 1/8 SDLT 320 Tape Autoloader, make sure you are
using the Super DLTtape cleaning cartridge. (See ”Cleaning the
tape drive” on page 34.)
• For the 1/8 DLT VS80 Tape Autoloader, make sure you are
using the DLT VS cleaning cartridge. (See ”Cleaning the tape
drive” on page 34.)
Expired cleaning cartridge A cleaning cartridge is good for:
• All 1/8 Ultrium Tape Autoloaders: 50 cleans
• 1/8 SDLT 320 Tape Autoloader: 20 cleans
• 1/8 DLT VS80 Tape Autoloader: 20 cleans
Bad/defective/contaminated
media
If the Media Attention LED is cleared and the drive has been
cleaned, and then immediately re-displays each time a particular
cartridge is reloaded, that cartridge should be suspected as
being defective, if it is not an invalid cleaning cartridge.
• If this occurs, export the cartridge and load a known good
cartridge. In some cases, a cartridge can be worn out, have a
defective Cartridge Memory, or have been formatted as a
Firmware Upgrade Cartridge.
• Any cartridge that is suspected of being defective or
contaminated should NOT be reused in any drive.
Problem Solution