HP StorageWorks 1/8 Tape Autoloader User and Service Guide (August 2005)

1/8 Tape Autoloader User and Service Guide 51
Media
Cleaning or data cartridge
incompatible with drive.
Make sure you are using data and cleaning cartridges that are
compatible with the drive and model of your autoloader (see
”Cartridge type” on page 28). The autoloader automatically
unloads incompatible cartridges, the Media Attention LED flashes,
and an exclamation point (!) displays in the inventory display for
the indicated slot number. You will need to export the media in
order to clear the state.
Cannot write to or read from
tape.
• Make sure that the cartridge is write enabled (move the
write-protect switch to the enabled position).
• Make sure you have the appropriate data cartridge for your
1/8 Tape Autoloader model.
• If you have the 1/8 Ultrium Tape Autoloader, make sure you
are using an Ultrium cartridge that has not been degaussed.
Do not degauss Ultrium cartridges!
• Make sure that the cartridge has not been exposed to harsh
environmental or electrical conditions and is not physically
damaged in any way.
• Many backup applications do not read or write to cartridges
that were created using a different backup application. In this
case, you may have to perform an erase, format, or label
operation on the cartridge.
• Make sure you understand any data protection or overwrite
protection schemes that your backup application may be
using, which could prevent you from writing to a given
cartridge.
• Retry the operation with a different, known good tape.
• Clean the tape drive. See ”Cleaning the tape drive” on
page 34.
Problem Solution