HP StorageWorks 1/8 Tape Autoloader User and Service Guide (August 2005)

1/8 Tape Autoloader User and Service Guide 47
4 Diagnostics and troubleshooting
Using HP Library & Tape Tools to diagnose problems
With HP Library & Tape Tools installed on the host server
• Identify all SCSI devices connected to your system
• View detailed configuration, identification, inventory, and drive information for the autoloader
• Easily update autoloader and drive firmware
• Run advanced diagnostic tests, including connectivity, read/write, media validation, and
testing the functionality of the autoloader
• View autoloader and drive error logs
• Generate a detailed support file that can be e-mailed or faxed to your support representative
for analysis
The HP Library & Tape Tools diagnostic provides an intuitive graphical user interface with
integrated context-sensitive help. It can be downloaded free of charge from
www.hp.com/support/TapeTools
.
Figure 17 HP Library & Tape Tool interface