HP StorageWorks 700ux/1100ux Optical Jukebox Service Manual (AA962-96004, September 2004)

Troubleshooting and Diagnostics
22 700ux/1100ux Optical Jukebox Service Manual
Using HP StorageWorks Library and Tape Tools
HP StorageWorks Library and Tape Tools (L&TT) is a robust diagnostic tool for tape
mechanisms, tape automation, magneto-optical and UDO products. L&TT provides
functionality for firmware downloads, verification of device operation, maintenance
procedures, failure analysis, corrective service actions, and some utility functions. Seamless
integration is provided with HP’s hardware support organization through generating and
emailing support tickets. The support ticket delivers a snapshot, or an in-depth view, of the
storage system.
L&TT is a free download from the Web and deploys in fewer than five minutes. It is ideal for
customers who want ensured product reliability, self-diagnostics, and faster resolution of
device issues.
For more information, visit
http://www.hp.com/support/tapetools .
Figure 1: HP StorageWorks L&TT