HP StorageWorks 700ux/1100ux Optical Jukebox Service Manual (AA962-96004, September 2004)

Troubleshooting and Diagnostics
20 700ux/1100ux Optical Jukebox Service Manual
Running an internal test
READY > ADMIN* >TEST*
This section describes self-diagnostic tests that are available on the jukebox.
Caution: If not properly completed, some of the internal diagnostic tests can change the
location and orientation of your media within the library. This may prevent software from
finding media that is no longer in the expected location.
1. With READY displaying on the control panel, press NEXT until ADMIN* displays.
2. Enter the administration password (see the User’s Guide if needed).
3. TEST* displays. Press ENTER.
4. Press NEXT until the name of the test you want to run displays, then press ENTER to
start the test.
Note: You may press CANCEL at any time to abort a test. A delay might occur while the current test
loop completes.
Table 4: Internal tests
Test Name Description
EXCHANGE DEMO Used by service personnel only. Do not run this test if the jukebox contains
disks with file system data on them.
This test moves randomly-chosen optical disks to random storage slot
locations. This test displays FAIL if there are no disks in the jukebox or if
all storage slots are full. For best results, the jukebox should contain as
many disks as there are drives, plus two additional disks. The transport
and mailslot must be empty.
INIT MECHANICS Runs the FIND PLUNGE HOME, FIND XLATE HOME, and INIT ELEM
STATUS tests. Each test is run one time per test loop.
INIT ELEM
STATUS
Physically scans the entire unit to determine which storage slots contain
disks and if the drives contain disks.
This test appears as ISTAT TEST in all control panel error messages.
MAGAZINE IO Makes a combination of moves with a PASS/FAIL result. It moves an
optical disk from a randomly-chosen full slot to a randomly-chosen empty
slot with a random flip. It then moves the disk back to its original storage
slot with its original orientation. This test displays FAIL if there are no
disks in the jukebox or if all storage slots are full. The drives and mailslot
must be empty.
MAILSLOT IO Makes a combination of moves with a PASS/FAIL result. It moves an
optical disk from the lowest-numbered full slot to the mailslot with a
random flip. It then moves the cartridge back to its original slot with its
original orientation. This test displays FAIL if there are no disks in the
jukebox or if all storage slots are full. The drives and mailslot must be
empty.
TRANSLATE TEST Moves the disk transport mechanism from side to side. No disks are
required.