HP StorageWorks 700ux/1100ux Optical Jukebox Service Manual (AA962-96004, September 2004)

Troubleshooting and Diagnostics
16 700ux/1100ux Optical Jukebox Service Manual
EJECT ERROR is displayed when a
disk eject is attempted
■ Press CANCEL. Attempt to eject the
disk again.
■ If the LED on the control panel is
amber, cycle power to the jukebox
and try to eject the disk again when
READY is displayed.
■ If there is no disk in the mailslot and
this error message repeats, replace
the jukebox.
RESERVED is displayed when a disk
load or eject is attempted
The application software reserved the
element or jukebox for its use or a
security configuration was set to prevent
disk ejection. Attempt the operation
using your application software.
EMPTY is displayed when a disk eject is
attempted
■ This is not an error. There are no
disks in the jukebox.
■ If disks are present, run the INIT
ELEM STATUS test from the front
panel.
TRANSPORT FULL is displayed when a
disk eject is attempted
■ The disk transport mechanism
already contains a disk. Refer to
your host and application software
documentation for recovery
procedures.
■ Attempt an EMPTY PICKER test
(see Internal tests, page 20).
SOURCE NOW EMPTY is displayed
when a disk eject is attempted
The application software moved the disk
from the slot you chose before your eject
command executed.
■ Press CANCEL. You may have to
wait for the application software to
replace the disk into the slot before
attempting another eject.
■ Initiate an INIT ELEM STATUS
test (see Internal tests, page 20).
MAILSLOT FULL is displayed when a
disk eject is attempted
A disk is in the mailslot. To remove the
disk, select EJECT *, select the slot that
holds the disk, and eject the disk.
Table 2: Troubleshooting installation (Continued)
Problem Solution