HP StorageWorks Hardware Providers for VDS/VSS installation guide (T1634-96096, April 2010)

Corrective ActionMeaningError
Indicates that the writer failed due to a
timeout between freeze and thaw.
0x800423F2LVSS_E_WRITERERROR_TIMEOUT
Indicates that the writer failed due to an
error that might not occur if another snap-
shot is created.
0x800423F3LVSS_E_WRITERERROR_RETRYABLE
Indicates that the writer failed due to an
error that most likely would occur if another
snapshot were created.
0x800423F4LVSS_E_WRITERERROR_NONRETRYABLE
Indicates that auto recovery of the snapshot
volume failed.
0x800423F5LVSS_E_WRITERERROR_RECOVERY_FAILED
Troubleshooting the HP hardware providers (EVA only)
Command View EVA authentication failure
Smart Start v7.2 may cause login failures for applications such as the HP EVA hardware providers
using the Command View EVA API. This issue occurs when a server is built using the new SS v7.2
CD and then Command View EVA software is installed.
To resolve this issue, reset the HP Command View EVA API password. This password enables any
application that uses the HP Command View EVA API to authenticate properly. Only a system
administrator can run this utility.
To enable the HP Command View EVA API, follow these steps:
1. Execute the following command to change the password:
c:\Program Files\Hewlett-Packard\SANworks\Element Manager for
StorageWorks HSV\Bin\elmsetup.exe -pA:administrator -f
where “administrator” equals the password for the HP Command View EVA API Administrator
account. You can use any password you wish in place of administrator.
2. In the Services window restart the HP Command View EVA service.
Applications such as the HP EVA hardware providers that use the Command View EVA API should
now be able to log in to the API correctly. The new password is for the HP Command View EVA
API login only. The Command View EVA GUI login remains unchanged.
Cannot create Vraid6 LUNs
To create Vraid6 LUNs:
• The HP StorageWorks Command View EVA firmware version must be 9500000 or later.
• The HP StorageWorks Command View EVA version must be 9.0 or later.
• At least one enhanced disk group must be selected, and the Prefer vraid6 parity type check box
must be selected. For more information, see “Using the HP EVA VDS configuration util-
ity” on page 15.
HP StorageWorks Hardware Providers VDS/VSS installation guide 49