HP StorageWorks Hardware Providers for VDS/VSS installation guide (T1634-96089, December 2009)

Setting VSS options ...................................................................................................... 37
Removing the HP XP hardware providers ............................................................................... 37
Removing the HP hardware providers using Windows ....................................................... 38
Removing the HP hardware provider using the XP hardware provider installer ...................... 38
4 Troubleshooting the HP hardware providers ......................................... 39
Troubleshooting the HP hardware providers (EVA and XP) .............................................................. 39
VDS/VSS HP hardware providers will not install .................................................................... 39
VDS disk array management not working .............................................................................. 39
VSS volume copying not working ......................................................................................... 40
VSS copies intermittently fail or time out ................................................................................ 41
Error messages .................................................................................................................. 42
VDS error messages ..................................................................................................... 42
VSS error messages ..................................................................................................... 47
Troubleshooting the HP hardware providers (EVA only) .................................................................. 49
Command View EVA authentication failure ............................................................................ 49
Cannot create Vraid6 LUNs ................................................................................................. 49
Troubleshooting the HP hardware providers (XP only) ..................................................................... 50
Event log messages ........................................................................................................... 50
5 Support and other resources .............................................................. 55
Related documentation .............................................................................................................. 55
HP technical support ................................................................................................................. 55
Subscription service .................................................................................................................. 56
HP websites ............................................................................................................................. 56
Documentation feedback ........................................................................................................... 56
Glossary ............................................................................................ 57
Index ................................................................................................. 59
4