HP Storage Essentials Storage Resource Management Report Optimizer Software 6.0 Quick Start Guide (October 2008)

SRM Report Optimizer Quick Start Instructions8
Setting autofit height and text wrap for columns
If a report contains a large number of columns, some of the columns may not be visible. To resolve
this issue, set autofit height and text wrap:
1. Verify that you are in Report View. The Edit Report button is highlighted when you are working in
Report View. In the report objects pane, select a column in the report you are working on.
2. Click the Properties tab.
3. In the Display section, select Autofit height.
4. In the Text Format section, select Wrap text.
Error Message: Refreshing Data
The Refreshing Data error message displays if you attempt to run a report at a time when the
management server is not reachable. The message displays text similar to the following:
An internal error occurred while calling the ‘processDPcommands API.
(Error: WIS 30270) (Error: INF)
This message will display for the following reasons:
• The tnsnames.ora file is incorrect. Verify that the file is formatted correctly and points to the
correct management server. See the “Updating the tnsnames.ora file” section of the installation
guide.
• Report cache refresh is running on the management server. Wait for the report cache refresh to
complete, and run the report again.