HP Storage Essentials V5.1 Installation Guide Second Edition (Linux Release) (T4283-96055, November 2006)

Storage Essentials 5.1 Installation Guide 327
IMPORTANT: One way to determine what is happening is to look at the log messages during
discovery and getting element details. See ”Viewing Log Messages” on page 98 for more
information.
Undiscovered Hosts Display as Storage Systems
On rare occasions, the management server displays undiscovered hosts as storage systems in
System Manager. To resolve this issue, provide the host’s world wide name (WWN) as described in
the following steps:
1. Determine the host’s WWN. This information is available on the IEEE Standards Association
web site at http://standards.ieee.org/regauth/oui/oui.txt.
2. Click Options > Storage Essentials > Manage Product Health. Then, click Advanced in
the Disk Space tree.
3. Click Show Default Properties at the bottom of the page.
4. Copy the following property:
#hostPortWWNs=
5. Return to the Advanced page (Options > Storage Essentials > Manage Product Health.
Then, click Advanced in the Disk Space tree).
6. Paste the copied text into the Custom Properties field.
7. Uncomment the hostPortWWNs property by removing the number sign (#) in front of
hostPortWWNs.
8. Enter the host’s WWN in hexadecimal format. Multiple WWNs can be entered as a
comma-separated list. For example:
hostPortWWNs=00-01-C9,00-01-C8
9. Restart the service for the management server for your changes to take effect.
While AppStorManager is restarting, users are not able to access the management server. The
AppStorManager service must be running for the management server to monitor elements.
Solaris Machines Appear to Have Extra QLogic HBAs
Solaris machines using fibre channel drives internally will always appear to have extra QLogic
HBAs. After discovering a Solaris machine, internal fiber channel drives will show an extra QLogic
adapter on the host adapters page.
No Stitching for Brocade Switches with Firmware 3.2.0
Stitching does not appear for hosts attached to Brocade switches running firmware 3.2.0. There is
no stitching when the PID format is 0. The port setting must be the same for all Brocade switches in
the fabric or the fabric will become segmented. The PID format should be set to 1 for all Brocade
switches running firmware later than 2.6.0 and 3.0. The PID=0 setting is a legacy Port ID format that
does not support the numbers of ports beyond 16.