Hardware Reference Guide HP st5742/st5747 Streaming Thin Clients
© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: ENWW Text set off in this manner provides important supplemental information.
iv About This Book ENWW
Table of contents 1 Product Features Standard Features ................................................................................................................................ 1 Thin Client Management Solutions ...................................................................................................... 2 Front Panel Components ..................................................................................................................... 2 Top Components .............................
Appendix B Security Provisions Securing the Thin Client ..................................................................................................................... 25 Appendix C Mounting the Thin Client HP Quick Release .............................................................................................................................. 26 Supported Mounting Options .............................................................................................
1 Product Features Standard Features Thank you for purchasing an HP thin client. We hope you have years of use from our st5742 or st5747 streaming thin clients. Our goal is to provide you with award-winning clients that are easy to deploy and manage with the power and reliability you expect. The next sections describe the features of the thin client. For a complete list of the hardware and software installed on a specific model, visit http://h10010.www1.hp.
Thin Client Management Solutions Since this Streaming Thin Client is flashless, it is specifically for use with streaming operating system applications, such as HP Image Manager, HP TeachNow, and Citrix Provisioning Server. A local operating system cannot be installed on this device, so it cannot execute Linux or Windows Embedded Standard. Typically this type of client receives a preboot executable via PXE, and then connects via Ethernet to a remote server which contains the disk image for this client.
Top Components Figure 1-2 Top components, external view (1) Cable lock slot (2) Secure USB compartment Figure 1-3 Top components, internal view (1) Cable lock slot (2) Secure USB compartment ports (2) (3) Microsoft diskless COA allowing streaming of a Microsoft Windows operating system (st5742 only) The secure USB compartment allows you to use two USB devices in a secured location.
Rear Panel Components Figure 1-4 Rear panel components (1) Wireless antenna* (6) PS/2 connectors (2) (2) Ethernet RJ-45 connector (7) Serial connector (3) Universal serial bus (USB) connectors (4) (8) Power connector (4) DisplayPort connector (9) Power cord retention slot (5) VGA connector *Available on some models. Refer to the model-specific QuickSpecs at www.hp.com for details.
Installing the Antenna (Wireless Models) ▲ Screw the antenna in place on the rear of the thin client. Figure 1-5 Installing the antenna CAUTION: To prevent damage to the antenna mounting, do not overtighten the antenna. Installing the Rubber Feet To install the rubber feet: 1. Lay the thin client on its right side. 2. Remove the feet from their backing. 3. Press each foot down securely onto a corner of the left side of the thin client.
To install the stand: 1. Turn unit upside down. 2. Locate the slots on the bottom of the unit into which the tabs on the stand fit. 3. Insert the tabs into the slots (1), and then slide the stand about 1.26 cm (1/2 inch) toward the front of the unit until it locks into place (2). Figure 1-7 Installing the stand Removing the Stand To remove the stand: 1. Turn unit upside down. 2. Press the tab (1), and then slide the stand about 1.
Using the Power Cord Retention Slot To prevent accidental disconnection, press a loop of the power cord into the power cord retention slot.
Using the Keyboard Figure 1-10 Keyboard features (1) Caps Lock key Activates/deactivates the Caps Lock feature. (2) Scroll Lock key Activates/deactivates the Scroll Lock feature. (3) Num Lock key Activates/deactivates the Num Lock feature. (4) Ctrl key Use in combination with another key; its function depends on the application software you are using. (5) Windows Logo Key1 Opens the Start menu in Microsoft Windows. Use in combination with other keys to perform other functions.
Windows Logo Key Use the Windows Logo Key in combination with other keys to perform certain functions available in Windows operating systems. Windows Logo Key + Tab Switch between open items. Windows Logo Key + e Open My Computer. Windows Logo Key + f Search for a file or folder. Windows Logo Key + Ctrl + f Search for computers. Windows Logo Key + m Minimize all windows. Windows Logo Key + Shift + m Undo minimize all. Windows Logo Key + Break Display the System Properties dialog box.
Serial Number Location Every thin client includes a unique serial number located as shown in the following illustration. Have this number available when contacting HP customer service for assistance.
2 Hardware Changes General Hardware Installation Sequence To ensure the proper installation thin client hardware components: 1. Back up any data, if necessary. 2. If the thin client is powered on: a. Turn the unit and any other attached devices off. b. Disconnect the power cord from the wall outlet. c. Disconnect any external devices or cables, such as an antenna or cable lock.
● Installing a Secondary Flash Memory Module on page 19 ● Installing a Second SO-DIMM on page 20 NOTE: Option kits include more detailed installation instructions. 8. Replace the side access panel and metal side cover. See Removing and Replacing the Side Access Panel and Metal Side Cover on page 15 for more information. 9. Install the stand, if you will be using the thin client unmounted in a vertical orientation. See Installing the Stand on page 5 for more information. 10.
Removing and Replacing the Secure USB Compartment Cover The secure USB compartment allows you to install two USB devices in a secure location inside the thin client. Along with providing a hidden location, the secure USB compartment can be locked by the optional security cable lock. CAUTION: The ambient temperature inside of the secure USB compartment can reach up to 55° C (131° F) in worst case conditions.
Replacing the Secure USB Compartment Cover To replace the secure compartment cover: 1. Place the cover on top of the unit so it is offset about 1.27 cm (1/2 inch) toward the rear of the unit, allowing the tabs on the cover to align and insert into the slots on the chassis (1). 2. Slide the cover toward the back of the unit until it locks in place and the cover is flush with the front panel of the chassis (2). 3. Replace the screw (3).
Removing and Replacing the Side Access Panel and Metal Side Cover Removing the Side Access Panel and Metal Side Cover WARNING! Before removing the side access panel, ensure that the thin client is turned off and the power cord is disconnected from the electrical outlet. To remove the access panel: 1. Remove the secure USB compartment cover (1). For more information, see Removing the Secure USB Compartment Cover on page 13. 2. Remove the stand, if it is installed (2).
2. Lift the metal side cover, front side first, off the unit (2). Figure 2-4 Removing the metal side cover Replacing the Metal Side Cover and Side Access Panel To replace the metal side cover: 1. Place the metal side cover on the chassis, rear edge first, making sure to insert the tabs in the rear edge of the cover in the holes in the chassis (1). 2. Insert and tighten the four screws (2). Figure 2-5 Replacing the metal side cover To replace the access panel: 1.
2. Slide the panel toward the bottom of the unit until it locks into place (2).
Installing the USB Device Before beginning the replacement process, review General Hardware Installation Sequence on page 11 for procedures you should follow before and after installing or replacing hardware. ▲ Insert the USB device into the USB port in the secure USB compartment. See the following illustration for the location of the ports in the secure USB compartment.
2. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. When the battery pops up, lift it out (1). Figure 2-8 Removing and replacing the internal battery 3. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up. Push the other edge down until the clamp snaps over the other edge of the battery (2).
To install the secondary flash memory module: 1. Locate the secondary flash memory module socket on the system board. Figure 2-9 Installing the Secondary Flash Memory Module 2. Insert the flash memory module into the socket on the system board. NOTE: A flash memory module can be installed in only one way. Line up the hole in the flash memory module with the retention post on the system board. 3.
2. Remove the access plate: Figure 2-10 Removing the SO-DIMM access plate 3. a. Remove the two screws securing the access plate to the chassis. b. Lift the rear edge of the plate and pull the plate back and up off the chassis. Hold the SO-DIMM at about a 20–degree angle and insert the SO-DIMM into the socket. NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. Figure 2-11 Installing a SO-DIMM ENWW 4.
6. Replace the access plate: Figure 2-12 Replacing the SO-DIMM access plate a. Insert the tab on the front edge into its slot and set the plate into position. NOTE: You may need to press lightly on the access plate to position it properly against the chassis. b. 7. Replace the two screws to secure the access plate to the chassis. Slide the serial number tab into its slots.
A Specifications Table A-1 HP st5742/st5747 Streaming Thin Client Dimensions Width (front to back) 222 mm 8.74 in. Height (top to bottom, without stand) 255 mm 10.04 in Depth (side to side) 44 mm 1.73 in. Approximate Weight 1.53 kg 3.37 lb 10° to 40° C 50° to 104° F -30° to 60° C -22° to 140° F Temperature Range (fanless design)* Operating** (max. rate of change is 10° C per hour or 18° F per hour) Nonoperating (max.
Table A-1 HP st5742/st5747 Streaming Thin Client (continued) 24 Power Output (maximum) 65 W 65 W Rated Output Current (maximum) 3.42 A 3.
B Security Provisions Securing the Thin Client The st5742/st5747 streaming thin client is designed to accept a security cable lock. This cable lock prevents unauthorized removal of the thin client, as well as locking the secure compartment. To order this option, visit the HP Web site at http://h30094.www3.hp.com/product.asp? sku=2563044&pagemode=ca. 1. Locate the cable lock slot on the back panel. 2. Insert the cable lock into the slot, and then use the key to lock it.
C Mounting the Thin Client HP Quick Release The HP st5742/st5747 Streaming Thin Client incorporates four mounting points on each side of the unit. These mounting points follow the VESA (Video Electronics Standards Association) standard, which provides industry-standard mounting interfaces for Flat Displays (FDs), such as flat panel monitors, flat displays, and flat TVs. The HP Quick Release connects to the VESA-standard mounting points, allowing you to mount the thin client in a variety of orientations.
To use the HP Quick Release with a VESA-configured thin client: 1. Using four 15 mm screws included in the mounting device kit, attach one side of the HP Quick Release to the thin client as shown in the following illustration. Figure C-2 Connecting the HP Quick Release to the thin client 2. Using four screws included in the mounting device kit, attach the other side of the HP Quick Release to the device to which you will mount the thin client. Make sure the release lever points upward.
3. Slide the side of the mounting device attached to the thin client (1) over the other side of the mounting device (2) on the device on which you want to mount the thin client. An audible 'click' indicates a secure connection. Figure C-4 Connecting the thin client NOTE: When attached, the HP Quick Release automatically locks in position. You only need to slide the lever to one side to remove the thin client.
Figure C-6 Thin client mounted on back of monitor stand ● You can mount the thin client on a wall. Figure C-7 Thin client mounted on wall ● You can mount the thin client under a desk.
Non-supported Mounting Option CAUTION: Mounting a thin client in an non-supported manner could result in failure of the HP Quick Release and damage to the thin client and/or other equipment. Do not mount the thin client on a flat panel monitor stand, between the panel and the stand.
D Thin Client Operation Routine Thin Client Care Use the following information to properly care for your thin client: ● Never operate the thin client with the outside panel removed. ● Keep the thin client away from excessive moisture, direct sunlight, and extreme heat and cold. For information about the recommended temperature and humidity ranges for the thin client, see Specifications on page 23. ● Keep liquids away from the thin client and keyboard.
Figure D-2 Horizontal orientation ● You can lay the thin client under a monitor stand with at least one inch of clearance.
Non-supported Orientation HP does not support the following orientation for the thin client. CAUTION: Non-supported placement of thin clients could result in operation failure and/or damage to the devices. CAUTION: vents. Thin clients require proper ventilation to maintain operating temperature. Do not block the Do not put thin clients in drawers or other sealed enclosures. Do not place a monitor or other object on top of the thin client.
E Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ● Avoid hand contact by transporting and storing products in static-safe containers.
F Shipping Information Shipping Preparation Follow these suggestions when preparing to ship the thin client: 1. Turn off the thin client and external devices. 2. Disconnect the power cord from the electrical outlet, then from the thin client. 3. Disconnect the system components and external devices from their power sources, then from the thin client. 4.
Index A access panel removing 15 replacing 16 altitude specifications 23 antenna installing 5 location 3 B battery, replacing 11, 12 C cable lock slot location 3 cable lock, installing 25 cautions ambient temperature 13 antenna mounting 5 HP Quick Release 28 mounting thin client 30 static electricity 11 thin client orientation 31, 33 ventilation 33 Client Automation 2 components front panel 2 keyboard 8 mouse 9 rear panel 4 top 3 D Device Manager 2 dimensions 23 diskette drive 17 display connector location
P PCIe expansion card, installing 11 PCIe expansion module, installing 11 power button location 2 power connector location 4 power cord retention slot 7 power LED location 2 power output specifications 24 power supply specifications 23 preventing electrostatic damage 34 PS/2 connectors location 4 R rated output current 24 rear panel components 4 relative humidity specifications 23 removing battery 11, 12 metal side cover 15 secure USB compartment cover 13 side access panel 15 stand 6 replacing battery 11, 1
